Receptionist - Richmond, United States - LINEBARGER GOGGAN BLAIR & SAMPSON, LLP

LINEBARGER GOGGAN BLAIR & SAMPSON, LLP
LINEBARGER GOGGAN BLAIR & SAMPSON, LLP
Verified Company
Richmond, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Title:
Receptionist


Manager:
Attorney Karina Andrade


Position:
Receptionist


FLSA Status:
Non-Exempt


Primary purpose of this position:


Assist taxpayers over the phone and/or in person, return all messages from nighttime messages, payoffs, process all mail, sending payment agreements, scanning and coding received payment agreements; reviewing payment agreements and preparing default letters, processing checks, drop off/pick up correspondence to and from county offices, order and maintain office supplies.


Essential Functions:


  • Answer tax payer phone calls and assist with questions concerning their property, lawsuit, or notices they have received from us. Also, return messages left in our Richmond Night system.
  • Assist tax payers who come into the office.
  • Process and batch received checks, saving copies and making notes where needed. Forwarding the checks to proper recipient.
  • E-File SOS letters and certificates as well as Constable Returns. Change the coding in Oracle as needed reflecting answers in these documents.
  • Review all payment agreements. Call to see if the tax payer can catch up, or if we need to default and set up a new payment agreement.
  • Send out new payment agreements. Code ACT and Oracle once signed agreements are received. Scan the signed agreements and upload into Oracle and ACT.
  • Prepare Default Letters and save in correct format so that the Houston Mail Room can send out the mailings.
  • Drive to tax office to drop off checks and drive to post office to drop off any outgoing mail and/or pick up certified mail needing signature.
  • All other duties assigned.

Physical Demands & Work Environment:


  • Driving: Short periods of driving.
  • While performing the duties of this job, the employee is frequently required to sit and talk or hear.
  • The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 15 pounds. Specific vision ability to adjust focus.

Non-Essential Functions:


  • Strong overall Microsoft Office skills.
  • Strong Excel spreadsheet skills.
  • Title, Tax, Appraisal, Efiling and/or Oracle experience

Knowledge, skills and abilities necessary for this position to succeed:

  • Time Management
  • Strong grammar skills, both verbal and writing
  • Ability to communicate well on a professional level with various people including public including public employees as well as attorneys and upper management
  • Driver's License and vehicle

Supervisory responsibilities and independent discretion:


  • Report to Chip Sutton/Karina Andrade for assigned jurisdictions/accounts.
  • Review with Michelle Cox and Tonia Murphree any situations I encounter related to their courts.

Special Requirements:


  • Bilingual in Spanish REQUIRED.

Pay:
$16.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:


  • Customer service: 1 year (required)

Language:


  • Spanish (required)

Ability to Commute:

  • Richmond, TX required)

Ability to Relocate:

  • Richmond, TX 77469: Relocate before starting work (required)

Work Location:
In person
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