- Provide prompt, courteous and friendly service to satisfy internal and external customer needs.
- Operate or assist in processing incoming/outgoing wires including customer contact
- GL Balancing/Monthly Reconciliations
- Workflow maintenance review
- Q2 maintenance review
- Abandoned-Unclaimed Property customer contact
- Debit Card limit increases
- Card Services: Order or assist in ordering and maintenance of both ATM Cash Cards and Debit Cards
- Knowledge of Reg D regulation, customer contact, processing and procedures
- Knowledge of Return Mail procedures, customer contact and submitting maintenance.
- Research archives to provide account information as needed
- Perform various computer data entry and inquiry tasks
- Independently completes tasks assigned
- Provide support and backup for other Operations staff
- Provide general administrative and word processing assistance on special project work
- Participates in and completes training objectives with passing scores
- Follow all Riverview policies and procedures
- Additional duties as assigned
- Daily contact with Supervisor to receive direction and discuss department issues.
- Daily contact with Operations Department staff.
- Frequent contact with other departments/branches to provide assistance and operations support.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in a professional manner.
- Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few variables in standardized situations.
- The basic skills associated with the general use of computers and other business office equipment. Must have ability to utilize MS Office software to compose basic word processing documents.
- The ability to offer flexibility in a changing work environment is imperative.
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Operations Specialist-Temporary - Vancouver, United States - RIVERVIEW
Description
You will find a lot more at Riverview Bank Finding a place to grow, contribute and make a difference is what you will find working with us - it's about youWe are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.
The salary for this role will be between $18 and $19 The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience.
SUMMARY
Promote Riverview Bank in a positive manner through friendly and efficient service.Provide administrative and clerical support to the Operations department.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience.
SKILLS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear.The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision in working with computer, and peripheral vision in acknowledging customers and keeping a general awareness of activity in the work area.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment.The noise level in the work environment is usually moderate.
COMMENTS
In supporting the accomplishment of company and departmental goals, it is the employee's responsibility to do all that is necessary to provide quality service to customers and fellow employees while furthering the positive image and interests of Riverview Bank.It is also the employee's responsibility to continually strive to maximize personal growth.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
