- Assist with job postings, resume screening, and interview scheduling
- Coordinate background checks and pre-employment documentation
- Prepare offer letters and on-boarding packets
- Conduct new hire orientation and assist with on-boarding processes
- Maintain applicant tracking records
- Maintain accurate and up-to-date employee files (digital and physical)
- Process employment status changes, including promotions, transfers, and terminations
- Track employee certifications, licenses (including insurance licensing), and continuing education requirements
- Prepare employment verification letters as needed
- Assist in maintaining HRIS data integrity
- Assist employees with benefits enrollment and questions
- Coordinate with benefits providers and payroll team
- Track PTO, leave requests, and attendance records
- Support annual open enrollment process
- Ensure compliance with federal, state, and local employment laws
- Assist in maintaining required labor law postings
- Support internal audits and regulatory documentation (as required in the insurance industry)
- Prepare HR reports and metrics as requested
- Provide administrative support for employee engagement initiatives
- Assist with performance review documentation
- Help coordinate training sessions and professional development programs
- Maintain confidentiality in handling sensitive employee matters
- 1–3 years of administrative experience (insurance industry preferred)
- High School Diploma
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and HRIS systems (Paycor a plus)
- Ability to handle confidential information with discretion
- Detail-oriented with strong problem-solving abilities
- Knowledge of employment laws and HR best practices
- Experience in the insurance industry, particularly personal lines
- Office-based position in a professional insurance setting
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Human Resources Assistant - Phoenix - Commonwealth Casualty Company
Description
Job Title: Human Resources Assistant
Department: Human Resources
Reports To: HR Manager and HR Director
Location: Phoenix Office
Employment Type: Full Time
Position Summary
The Human Resources Assistant provides administrative and operational support to the HR Manager and HR Director in a fast-paced personal lines insurance environment. This role is responsible for assisting with recruitment, on-boarding, employee records management, benefits administration, compliance tracking, and general HR operations. The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.
Key Responsibilities
Recruitment & On-boarding Support
Employee Records & HR Administration
Benefits & Payroll Support
Compliance & Reporting
Employee Relations & Engagement
Qualifications
Education & Experience:
Skills & Competencies:
Preferred Qualifications
Work Environment
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