Human Resources Assistant - Phoenix
21 hours ago
Job description
Job Title:
Human Resources Assistant
Department:
Human Resources
Reports To:
HR Manager and HR Director
Location:
Phoenix Office
Employment Type:
Full Time
Position Summary
The Human Resources Assistant provides administrative and operational support to the HR Manager and HR Director in a fast-paced personal lines insurance environment.
This role is responsible for assisting with recruitment, on-boarding, employee records management, benefits administration, compliance tracking, and general HR operations.
The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.Key Responsibilities
Recruitment & On-boarding Support
Assist with job postings, resume screening, and interview scheduling
Coordinate background checks and pre-employment documentation
Prepare offer letters and on-boarding packets
Conduct new hire orientation and assist with on-boarding processes
Maintain applicant tracking records
Employee Records & HR Administration
Maintain accurate and up-to-date employee files (digital and physical)
Process employment status changes, including promotions, transfers, and terminations
Track employee certifications, licenses (including insurance licensing), and continuing education requirements
Prepare employment verification letters as needed
Assist in maintaining HRIS data integrity
Benefits & Payroll Support
Assist employees with benefits enrollment and questions
Coordinate with benefits providers and payroll team
Track PTO, leave requests, and attendance records
Support annual open enrollment process
Compliance & Reporting
Ensure compliance with federal, state, and local employment laws
Assist in maintaining required labor law postings
Support internal audits and regulatory documentation (as required in the insurance industry)
Prepare HR reports and metrics as requested
Employee Relations & Engagement
Provide administrative support for employee engagement initiatives
Assist with performance review documentation
Help coordinate training sessions and professional development programs
Maintain confidentiality in handling sensitive employee matters
Qualifications
Education & Experience:
1–3 years of administrative experience (insurance industry preferred)
High School Diploma
Skills & Competencies:
Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office and HRIS systems (Paycor a plus)
Ability to handle confidential information with discretion
Detail-oriented with strong problem-solving abilities
Knowledge of employment laws and HR best practices
Preferred Qualifications
Experience in the insurance industry, particularly personal lines
Work Environment
Office-based position in a professional insurance setting
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