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    Receptionist - Philadelphia, United States - Zephyr Connects

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    Description

    Are you someone who is solutions-focused and excels at supporting multiple projects? Do you possess a talent for optimizing processes and swiftly adapting to time-sensitive matters? Do you have a passion for organization and an innate desire to help people? Are you a welcoming and enthusiastic team player who enjoys serving as the first point of contact for customers and clients?

    If so, keep reading this entire post.

    Intro for Company

    We are Bellweather Design-Build, a team of 24 dedicated staff serving Philadelphia and surrounding communities through residential home remodeling. Bellweather Design-Build specializes in major home renovations, home additions, and large-scale kitchen or bathroom remodels.
    For more than 20 years, our consistent craftsmanship, creative solutions, and reliable service have earned us the highest client satisfaction ratings in Philadelphia and the Main Line suburbs. We offer the highest level of service to our clients because we have an amazing team where each member uses their unique strengths to work together.

    Learn more about us on our website:



    Core Values:

    Core values are who we are. While experience is important, what matters most to us are these 5 values, serving as the foundation of our identity and guiding our every decision.

    • Disciplined: self-motivated
    • Humbly Confident: knows their stuff, but isn't arrogant
    • Always Improving: understands "good enough" isn't (usually) good enough
    • Forward Looking: thinks long-term; avoids "band-aids"
    • Cares & Connects with People: acts with honesty and integrity; is genuine and never "shady"

    Summary of Responsibilities

    The Receptionist role at Bellweather is a vital member of our design-build team, responsible for managing reception activities, providing administrative support, and ensuring smooth operations within the office. This full-time position requires excellent organizational skills, a proactive approach to problem-solving, and the ability to handle multiple tasks simultaneously.

    Essential Functions

    • Work in the office five days a week, from 7:30 AM to 3:30 PM, for 40-45 hours weekly.
    • Act as an integral member of our design-build team, coordinating reception activities.
    • Support payroll, bookkeeping, fleet tracking, and building maintenance tasks.
    • Support AR/AP tasks, including client contracts, billing, and receipts.
    • Maintain high awareness of team activities and communicate pertinent information in a timely manner.
    • Troubleshoot questions or concerns from team members, clients, trade partners, or vendors.
    • Greet guests, notify the team of arrivals, receive packages, and manage daily mail.
    • Handle all incoming phone calls with professional and warm phone manners.
    • Ensure meeting spaces are well-equipped and coordinate accommodations for various events.
    • Monitor and order office, kitchen, and bathroom supplies.
    • Organize team-building activities.
    • Oversee general office cleanliness, schedule maintenance, and handle equipment issues.
    • Assist the Leadership Team with administrative support as needed.

    Education, Experience, and Skills Required

    • Associate or bachelor's degree from an accredited university, or1 to 2 years commensurate experience in administration, facility management, or other service- related field is required
    • Competency with basic office equipment: phone system, computer, copier, scanner, etc.
    • Solid computer skills, especially with Microsoft applications. Able and willing to learn new technologies, problem solve and adapt as needed
    • Competency with basic financial instruments: checks, deposit slips, receipts, bills, purchase orders, expense reports, etc.
    • Adaptability and resourcefulness to handle unforeseen challenges and changing priorities.
    • Knowledge or interest in residential design or related fields is advantageous but not required.

    Compensation

    • $18-$20 per hour depending on experience
    • Medical and Dental Insurance (50% paid by employer)
    • 401k with 3% company contribution
    • Profit Sharing
    • Bi-annual reviews with bonus opportunities based on Core Values
    • Growth and education opportunities
    • 10 vacation days
    • 12 paid holidays
    • 3 paid sick days
    • 3 paid volunteer days

    Personal characteristics needed to be successful in this role

    • Resilient: Able to handle challenges and bounce back quickly.
    • Positive: Maintains a cheerful and optimistic attitude.
    • Willing to Ask for Help:Recognizes when to seek assistance and support.
    • Hospitable: Welcoming and considerate to guests and team members.
    • Disciplined: Maintains organization and adheres to routines.

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