Usawc - Help Desk Support Service Specialist - Carlisle Barracks, United States - Technology, Automation, and Management, Inc.

Technology, Automation, and Management, Inc.

Verified Company

Carlisle Barracks, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Responsibilities:
Answers user phone calls, enters tickets. Diagnoses-solves user low level problems-issues. Responds to and diagnoses a wide range of problems. Maintains call logs, escalates problems to analysts and may be responsible for reporting.