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Cumming

    Customer Service Rep - Cumming, United States - Septic Blue

    Septic Blue
    Septic Blue Cumming, United States

    3 weeks ago

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    Description
    Septic Blue Inc. Cumming, GA

    We're growing and we're looking for detail-orientated Customer Service and Dispatch Representatives for a call center

    This is a full-time, direct hire position;

    Here Are Just Some Things A Customer Service Rep Will Do:
    • Receive and process service requests by phone (primarily), fax or email.
    • Prepare routing information, schedule appointments with dispatchers.
    • Prepare any follow-up to ensure appointments can be made by the specified dates required.
    • Adjust or cancel bookings as requested.
    • Access or update customer's records for individual accounts.
    Here is what we're looking for:
    • 1+ years customer service experience.
    • Basic knowledge of Microsoft Word, Outlook
    • Ability to learn booking and dispatching software. Service Titan a plus.
    • Ability to organize and prioritize work and meet deadlines. Multi-tasking
    • Excellent customer service skills (friendly, courteous, helpful).
    Here is why you should work for us:
    • We're growing and we prefer to promote from within allowing our associates to grow with us
    • We have vacation time, sick time, holiday premiums for worked holidays, holiday pay
    • We offer medical, Vision , dental, and 401K-WE MATCH
    • Casual work environment
    Septic Blue, Inc is an equal opportunity employer.

    Benefits: Medical/Dental/Vision/401K/Vacation/Holiday pay

    Job Type: Full-time

    Compensación: $ $16.00 per hour
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