Vehicle Operator/dispatcher - Phoenix, United States - QATOS
Description
Data entry. Updating fields such as name, address, account numbers, Auction ID's, price, and much more- Follow up to ensure orders are correctly submitted. Update incorrect or deficient information and/or data
- Create spreadsheets or organize existing data to track important customer orders.
- Handle inbound and outbound phone calls to customers.
- Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained.
- Professionally note and document orders to communicate between systems and external clients.
- Clear order enrichment failures
- Perform other tasks and duties as directed by the department manager or Supervisor.
Job Requirements:
- Accurate typing and data entry skills.
- Able to manage multiple tasks in a fastpaced environment.
- Highly adaptable to process and system changes.
- Must be detail oriented with good judgment and problemsolving skills.
- Effective time management and selfstarter.
- Strong knowledge of Microsoft Word, Excel, and Outlook.
- Strong verbal and written communication skills.
- Able to demonstrate empathy and deescalate frustrated clients and vendors
- Transportation or general automotive experience a plus.
- Must be persistent to obtain all info to confirm order requirements.
Job Types:
Full-time, Contract
Pay:
$ $16.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- Dispatching: 1 year (required)
Work Location:
On the road
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