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Team Lead - Pineville, United States - Rack Room Shoes
Description
24600Full Time
Rack Room Shoes
Job Description Summary
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.
Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations.
Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.Duties and Responsibility
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
Loyalty
Open/Closing procedures
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll budget compliance
Time & Attendance
Consistent reinforcement of customer service standards
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 120
Rack Room Shoes 120
Pay Range:
Carolina Place Mall
11025 Carolina Place Pkwy Ste D39
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice.
Pineville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
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