- Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
- Work call queues, call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
- Check insurance websites for proof of coverage and printing proof for data entry.
- Contact agent to verify Break In Coverage (BIC) dates.
- Assist Customer Service Coordinator as needed
- Help in all other (Non-Assigned) queues when needed
- Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
- Attend departmental meetings as requested.
- Maintain appropriate, professional working relationships with clients and other employees.
- Other related projects as assigned.
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Customer Service Representative
4 days ago
Sunbelt Rentals Augusta, United States**Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast f ...
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Maine State Credit Union Augusta, United States**Why Maine State Credit Union?** · At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Waterville, Gray, or Rockland or engage with our eBranch contact center employees, you will ...
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Netech Corporation Farmingdale, United StatesAbout the company: Netech Corporation, a leading Manufacturer of Biomedical & Industrial Test Instruments. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking a meticulous and organized individual to jo ...
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Kirschenbaum & Phillips, P.C. Farmingdale, United StatesNassau County law firm has an opportunity for a Client Services Assistant. · **Responsibilities**: · - Liaison between the firm and clients · - Maintain positive relationships with staff and clients · - Enter data into computer systems · - Prepare monthly reports for clients · - ...
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POM Recoveries, Inc. Farmingdale, United States**Client Liaison Support** · POM Recoveries, Inc. , is a national leader in the Receivables Management Industry. · Headquartered in Farmingdale, New York, POM is the boutique agency/servicer of choice for the Healthcare Industry. POM is recruiting an organized, self-motivated ind ...
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Williams Fuel Company Gardiner, United States**Job Types**: Full-time, Part-time · Pay: $ $20.00 per hour · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Vision insurance · Experience level: · - 2 years · Shift: · - Day shift · Weekly day range: · - Monday to Friday · - No weekends · Work setting: · ...
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Serenity Aquarium& Aviary Services Augusta, United States Part timeWant to work for an exciting company with an incredible and never ending appetite for growth? We are a rapidly growing aquarium and aviary service company. Our customers look to us to create a very serene and engaging environment for their residents/customers to enjoy. This parti ...
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Tri-County Insurance Agency Inc. Gardiner, United StatesPay: $ $30.00 per hour · Expected hours: 35 per week · **Benefits**: · - Dental insurance · - Health insurance · - Paid time off · Shift: · - Day shift · Work setting: · - In-person · **Education**: · - High school or equivalent (preferred) · **Experience**: · - Customer Service: ...
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HealthReach Community Health Centers Belgrade, United StatesBelgrade Regional Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · - ...
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Patient Service Representative
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HealthReach Community Health Centers Livermore Falls, United StatesWestern Maine Family Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · ...
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Customer Service Representative
1 week ago
COFORGE Marketing Augusta, United StatesWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location. · Role: Customer Service Representative · Location: Augusta, GA · Mode Of Hire: Full Time · Responsibilities · Provide high touch cust ...
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1 week ago
Qonten Augusta, United States**Customer Service Representative** · | Mon, 13 Dec :53:33 GMT · Property & Casualty license; Used under license. Taking inbound calls, youll support and build trust with our customers by servicing their unique needs while also offering additional products. Customer Service Rep ...
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1 week ago
Circle K Stores, Inc. Augusta, United StatesStore : 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...
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Customer Service Representative
4 days ago
Jiffy Lube International Augusta, United StatesLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. · Main Responsibilities of a Customer Service Representative · Serves customers by providing ...
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Customer Service Representative
1 week ago
Trinity Industries Augusta, United StatesCustomer Service, intake of BO - Ls, and commodities being delivered or transferred Fulfill daily workload and tasks delegated by manager/cross-train as necessary Enforces safety policies and procedures with other employees and visitors to the facili Customer Service Representati ...
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customer service representative
1 week ago
Family Dollar Augusta, United StatesFamily Dollar WINDSOR SPRING RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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customer service representative
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Family Dollar Augusta, United StatesFamily Dollar DANS BRIDGE ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
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Customer Service Representative
2 weeks ago
Sunbelt Rentals, Inc. Augusta, United StatesJoin Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet ...
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customer service representative
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Family Dollar Augusta, United StatesFamily Dollar - 83 HOSPITAL STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
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Customer Service Representative
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Sunbelt Rentals Augusta, United StatesJoin Our Team · Sunbelt Rentals strives to be the customers first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet ...
Bilingual Customer Service Representative - Augusta, United States - COFORGE Marketing
Description
The Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancelations, and other queries. This position must uphold the quality control standards of service to ensure customer satisfaction is achieved.