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    Technology Operations Engineer - Dallas, United States - Paladin Consulting

    Paladin Consulting
    Paladin Consulting Dallas, United States

    1 week ago

    Default job background
    Description


    Paladin Consulting is currently hiring a Technology Operations Engineer to join our team working remotely or onsite in Dallas, TX.

    We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

    Job Title:

    Technology Operations Engineer

    Work Location:

    Remote (CST or EST time zones preferred)

    Duration
    :
    6-9 month contract

    Education/Experience Required:

    Degree in Computer Science or Information Systems preferred.

    Job Description & Responsibilities

    :

    This position requires an individual with at least 3-4 years of experience in enterprise software maintenance and support.


    Candidate should have experience with software maintenance, support, and operations of applications running within the client, ensuring functionality and usability of software applications, diagnosing and resolving application issues to ensure optimal performance and usability for various system users and providing root cause analysis.


    Candidate will be responsible for performing daily, weekly, monthly, quarterly, and yearly operation tasks required for ongoing functionality of software applications.

    Troubleshoot errors and production problems via help desk tickets, and initiate corrective actions, along with preventive techniques where appropriate.

    Responsible for creating operation run books and other documents related to production control work as needed.

    Ability to escalate issues to 2

    nd

    level and above as required.

    Will be on a rotational on call schedule.

    Skills & Qualifications

    :

    Degree in Computer Science or Information Systems preferred.

    Microsoft Server 8 and higher, IIS 7.0 and higher,

    Object oriented programming (.NET preferred) knowledge,

    SQL server 2019, SSIS, SSRS

    Working knowledge of stored procedures and T-SQL,

    Code versioning systems(TFS/SVN/GIT)

    Ticketing systems(Service Now/JIRA)

    Proficiency with Microsoft Office toolset

    Writing Code/Scripts using PowerShell, Python

    Cloud experience would be a plus but not required

    Soft Skills:

    Candidate should have effective verbal, non-verbal and written communication skills and ability to communicate across different levels of the organization

    Working ability to effectively recognize and manage interpersonal communication needs

    Ability to analyze, resolve and document problems and resolutions


    Ability to work as part of a cross-cultural teams, excellent inter-personal skills in areas such as teamwork, facilitation and negotiation.

    Ability to work independently or part of a team.

    Understanding of software development process, change management and incident management.

    For more information or to view other opportunities, visit us at

    Paladin Consulting is an EEOC employer.
    #J-18808-Ljbffr
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