Experienced Sabre Corporate Travel Agent - Rockville, United States - WorldTravelService

Description

WorldTravelService

Experienced Sabre Corporate Travel Consultant - Potential for Remote Work

General Job Description:

Under the direction of a manager or supervisor, the Corporate Travel Agent works in the office to:
Plan and sell air travel for business travelers. Provide expertise in air travel logistics and passenger care. Issuing airline tickets for domestic, as well as, some international business travelers.

Adheres to client travel policies, purchasing processes, and protocols to fulfill business travel needs. Use Sabre GDS to research airline schedules, both domestic and international as specified on a predetermined client contract.

Understands and follows industry and ethical standards in making and handling clients flight schedules.

Clear understanding of airline terminology; through fares, sector fares, code share, ticket designator, interline carrier, tour code, endorsement box, as well as other airline ticketing terms and coding.

Follow established company procedures and guidelines to create Passenger Name Records (PNR's).

Use Global Distribution Systems (GDS), when researching and booking airline travel in addition to other online tools for other modes of transportation and accommodations.

Stay updated on required knowledge of available resources in order to advise clients of appropriate travel requested information and travel documentation.

Works alone and in teams under general supervision in delivering customer services in accordance with prescribed office procedures, utilization of tools, productivity, accuracy of work, and attendance.

Attends staff and training meetings for ongoing updates in the travel industry and office procedures.

Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.

Performs other related duties as required.


Job Requirements/Skills:

• Travel industry experience minimum of 3 years primarily with airline ticket booking and issuing for international and domestic flights.
• Proficiency on the GDS required with approximately 95% use during the workday. Additional time may be required depending on the work volume. The job also requires sitting.
• Working knowledge of airline classes of service both domestic and international aircraft seating charts and seat assignment rules.
• Airport layout, lounge access, and transit time in and around international and domestic airports.
• Understands both international and domestic airport codes, time zones and travel logistics.
• Maintain and update working knowledge and understanding of domestic and international air fares calculations, rules, taxes, and fees associated with air travel. Knowledge of airfare construction and fare ladders.
• Required to work on multiple airline reservations and itineraries during high peak periods. Must be able to professionally resolve clients' travel problems and work well through travel planners and clients.

Other:


Employee Type:
Full Time


Industry:
Travel


Manages Others:
No


Job Type:
Travel Agent


Req'd Education:
High School, Bachelors Degree desired


Pay:
$40, $45,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Describe your experience working with corporate business travelersplease include the average number of tickets issued, size of organization, and if you have experience doing ticket issues/exchanges/and refunds.

PLEASE NOTE:
Only experienced applicants will be considered


Experience:

• GDS: 3 years (required)

- travel agency: 2 years (required)


Ability to Relocate:

• Rockville, MD 20852: Relocate before starting work (required)

Work Location:
In person