Sales Support - Fremont, United States - Ise Labs Inc And Subsidiary
Description
Summary:
Provide logístical support to sales and production team by performing the duties as listed below.
Essential Duties and Responsibilities (other duties may be assigned):
- Transcribes data from office records such as customer's name, address, and items purchased or services rendered.
- Quotation, P.O. and invoice maintenance.
- Maintain contact with customers in order to cycle product through factory in a timely and efficient manner.
- Track work through various locations and report progress made on the lots to customers and management.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Provide general administrative duties as needed to sales and production team.
- Work closely with Accounting department to keep accounts receivables current
- Familiar with order administration and order entry systems
- Maintain existing customer accounts as assigned by sales manager
- Act as a liaison between sales, finance, purchasing, production control, logistics departments
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree in Business Administration or equivalent or 1 year related experience and/or training; or equivalent combination of education and experience.
Knowledge, Abilities and Skills:
- Requires considerable knowledge of: modern office methods and procedures; modern business English, spelling and arithmetic; the operations of common office machines and equipment.
- Requires considerable ability to: use good judgment in making routine decisions in accordance with existing laws, ordinances, regulations and departmental policies and procedures; establish and maintain satisfactory working relationships with departmental personnel and customers.
- Understanding of demand process, decisions and schedule, knowledge of forecast plan
Computer Skills:
To perform this job successfully, an individual should have good knowledge of Microsoft Excel Spreadsheet software and Microsoft Word Processing software, as well as Microsoft Outlook.
Other Skills and Abilities:
- Strong communication skills
- Ability to handle multiple detailed oriented tasks
- Strong teamwork and interpersonal skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to lift or move 510 lbs. occasionally.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Work in Office Environment.
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