- Schedule service appointments using an automated database in accordance with availability and level of experience of service technicians.
- Maintain complete records of all client contacts, including notes on service performed and any problems noted by the client.
- Coordinate with Van Sales department to ensure seamless delivery and service of new and used vehicle sales.
- Maintain sufficient levels of equipment, tools and parts inventory and related resources to ensure timely completion of service/repair jobs.
- Respond to client inquiries/complaints regarding van service issues and products; determine best resolution practices to ensure quality client satisfaction and adherence to Company policies.
- Collaborate with Adaptive and Van sales personnel to quote and bid projects using equipment best suited for clients' needs, regardless of profit.
- Ensure compliance with stated shop procedures and Quality Assurance Procedures, inventory variance count requirements and shop productivity/efficiency variance.
- Track vehicles requiring Quality Assurance documentation, including check-in procedures and final inspection sticker placement.
- Perform final inspection of completed work prior to releasing vehicle to client.
- Prospect and develop Fleet Service opportunities for revenue.
- Establish/oversee monthly emergency service schedule with the service technicians.
- Determining best course of action to repair or resolve the problem and meet the needs of the customer.
- Documenting repairs performed on each vehicle, from diagnosis to service.
- Maintaining comprehensive conversion-vehicle/mobility equipment knowledge base and staying current with frequent changes and advancements to better service the vehicles.
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AutoNation, Inc. Colorado Springs, United StatesAutoNation Dodge Ram Colorado Springs · At AutoNation we strive to create a positive and challenging workplace environment that promotes excellence and achievement. We aim to deliver the very best experience possible to our customers and our employees. We are looking for a dedica ...
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AutoNation, Inc. Colorado Springs, United StatesAutoNation Dodge Ram Colorado Springs · At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 c ...
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AutoNation Dodge Ram Colorado Springs Colorado Springs, United StatesOverview: · At AutoNation we strive to create a positive and challenging workplace environment that promotes excellence and achievement. We aim to deliver the very best experience possible to our customers and our employees. We are looking for a dedicated and motivated Automotiv ...
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Peak View Roofing LLC Colorado Springs, United StatesJob Description · Job DescriptionSalary: DOE · Peak View Roofing has been providing exemplary customer service and quality in roofing, gutters, and siding for both commercial and residential projects in Colorado Springs and the surrounding areas for over twenty years. We are lead ...
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Valvoline Colorado Springs, United StatesValvoline - JobID: [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly gree ...
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Big Brand Tire Colorado Springs, United StatesSales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits) · What is the job? · Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles need · W ...
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Valvoline Instant Oil Change Colorado Springs, United StatesGeared for the Driven · At Premier Holdings Company, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change ex ...
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Perdoceo Education Corporation Colorado Springs, United StatesJob Description · Job DescriptionThe Career Services Advisor (CSA) works with all students requesting career search assistance. This position is responsible for coaching students and alumni in every facet of their career search including resume writing, cover letter preparation, ...
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Christian Brothers Automotive Colorado Springs, United StatesCompany DescriptionChristian Brothers Automotive Benefits:*Compensation Range from $55k - $95k Annually + BonusPaid Vacation & Paid HolidaysClosed Every Weekend To Spend Time With Family & FriendsSign-On Bonus For The Most Qualified CandidatesHealthcare Benefits AvailableMatching ...
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McCloskey Motors: CO Colorado Springs, United StatesGreat opportunity for an experienced service writer or an experienced mechanic and be a Service Manager Trainee Candidate.We are looking for an Automotive Service and Repair SalespersonEXCELLENT EARNINGS POTENTIAL & BENEFITSWe are a GROWING and BUSY auto repair shop seeking the b ...
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Brakes Plus Colorado Springs, United States Full timeCompany Description · Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new st ...
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Christian Brothers Automotive Colorado Springs, United StatesJob Description · Job DescriptionCompany Description · Christian Brothers Automotive · We Offer: · *Compensation Range from $50k to $65k Annually · Bonus Opportunities · Paid Vacation & Paid Holidays · Closed Every Weekend To Spend Time With Family & Friends · Healthcare Benefi ...
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Wenco Industries Colorado Springs, United StatesJob Description · Job Description Description: Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values an ...
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Fraud Governance Advisor
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give ...
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Fraud Governance Advisor Senior
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give ...
Service Advisor - Colorado Springs, United States - BraunAbility
Description
Job Description:Service Advisor
Location - Colorado Springs, Colorado
Salary Range - $ $27.50 / Hour
Come join our experienced Service department and be a part of a culture that is compassionate, family-oriented, and truly believes in going the extra mile for our customers. By providing excellent customer service and trustworthy vehicles, we take pride in helping our customers live more fulfilling and independent lives Health care, paid time off, dental, vision, and a matching 401K.
The Service Advisor is responsible for scheduling installation/service appointments with our clientele and pre-release inspections of sold vehicles with our sales personnel, and for assigning appointments to technicians based on their level of experience and expertise.
PRIMARY DUTIES & RESPONSIBILITIES:
• Willingness to learn special needs products and equipment.
• Knowledge of inventory methods and the ability to maintain a working inventory.
• Knowledge of the bid process.
• Ability to communicate effectively between Company divisions, departments and the client.
• Ability to mediate and resolve conflict.
• Ability to work productively on a management team.
• Willingness to learn and follow Ability Center policies and procedures.
• Ability to listen, provide constructive and positive feedback and encourage creativity in others.
• Ability to effectively analyze and solve problems.
• Willingness to remain current and relevant in professional development.
• Willingness to communicate compassionately with special needs clients.
3+ years of automotive service experience, within a dealership, or service department a plus
2+ years of experience managing and directing a team of 2 or more a plus
Bachelor's degree in Automotive Technology, Business Management, or a related field a plus
BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Service Advisor professionals in Colorado Springs
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Eric Cunningham
Systems Administrator and Cybersecurity Engineer