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Marquand

    FOH - Host/Hostess - Indianapolis, United States - Metro Diner

    Metro Diner
    Metro Diner Indianapolis, United States

    3 weeks ago

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    Description


    We are looking for friendly folks like you to join our team Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food.

    At Metro Diner, "simply delicious" defines our food and 100% Guest Satisfaction is our main priority. We don't just speak about our culture - we live and breathe it every day - it's who we are

    A Host is a personal representation of the overall hospitality and quality of the restaurant. It is of utmost importance for you to make sure each Guest receives a cheerful and sincere greeting. You must also make sure every Guest is sincerely thanked and invited to come back and dine with us.


    We have:
    A great team that's waiting for you to join
    A family-oriented business model
    Competitive benefits
    Paid vacation
    Long-term career growth

    You have:
    A genuine SMILE
    A commitment to ensuring that Metro Diner presents a positive image through warm welcoming and sincere thanks as Guests depart
    The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
    The ability to seat Guests at tables as quickly as possible
    The understanding of how to accurately record Guest names on a wait list
    The efficiency to answer the telephone by the second ring
    Organizational skills to keep the front of the diner tidy and attractive Skills & Requirements You may also have:

    Experience as a Host in a fast-paced work environment
    Working experience in providing accurate wait times to Guests
    Poise and grace to handle Guests' questions and complaints about wait times
    Familiarity with sound systems to call Guests and headsets to communicate with Team Members
    The motivation to work with servers, expo, and bussers to ensure efficient operations focusing on Guests' needs Qualifications
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