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    Business Consultant - San Jose, United States - Keylent Inc

    Keylent Inc
    Keylent Inc San Jose, United States

    3 weeks ago

    Default job background
    Description
    Business Consultant TECHM-JOB-24700

    Role:
    Cerner Clinical Tower Lead


    Location:
    Remote


    Skill:
    Agfa


    Duration:

    FTE

    Client:
    Ascension


    JD:

    Leadership:
    The Tower Lead has operational responsibility for all Cerner Clinical Applications delivery activities for the Managed Services Businesses.

    The role is responsible for ensuring that services to the Client are delivered in line with the contract and the agreed SLAs.

    Tower Lead is accountable for customer satisfaction within the Client environment, provides leadership support and direction to teams.
    Ensuring that the resourcing and capability is appropriate for delivery.
    Reporting and operations review discussions

    Customer engagement:
    Strong client facing skills, articulate tower roadmap, Presentation and writing skills.
    Ability to understand SoW / SLA and able to review service credits/penalties.
    Experienced in Risk identification, treatment and management,

    Clinical Portfolio:
    Provider Notes, Ambulatory, Message center, Dynamic Documentation, Powerforms, IView, Mpages First net(ED), Surginet
    Very good Understanding of Cerner EHR and integrated components, including Cerner preferred partners and products.
    Preference toward and RN or licensed clinician

    Financial:
    Costing skills and understanding of competitive benchmarks / metrics
    #J-18808-Ljbffr
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