Director of First Impressions - San Diego, United States - Clearview Eye and Laser Medical Center
Clearview Eye and Laser Medical Center
San Diego, United States
Verified Company
3 weeks ago
Description
Smile & See Clearly:
Director of First Impression
Do you have a contagious smile and a passion for creating exceptional patient experiences?
Clearview Eye and Laser Center is looking for a charismatic and detail-oriented Director of First Impressions to join our team In this pivotal role, you'll be the welcoming face and voice of our center, ensuring every patient feels comfortable, informed, and excited about their LASIK consultation.
Responsibilities:
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Be the Heart of the Center: Warmly greet patients, visitors, and staff, creating a positive and professional first impression.
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Patient Experience Champion: Guide patients through the pre-consultation process, answer questions clearly, and address any concerns with empathy and knowledge.
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Communication Maestro: Professionally answer phone inquiries, schedule appointments, and handle administrative tasks with efficiency and accuracy.
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Team Player: Collaborate seamlessly with the LASIK team to ensure a smooth patient flow and efficient operation.
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Ambiance Architect: Maintain a welcoming and organized reception area, fostering a positive environment for patients.
Qualifications:
- Minimum 2 years of experience in a fastpaced healthcare or customer service environment.
- Exceptional communication and interpersonal skills, with a focus on building rapport and exceeding patient expectations.
- Positive and friendly demeanor with a genuine passion for patient care.
- Strong organizational skills and the ability to prioritize tasks effectively in a busy environment.
- Proficient in Microsoft Office Suite and comfortable learning new technologies.
Benefits:
- Competitive salary and benefits package
- Be part of a team at the forefront of vision correction technology
- Dynamic and positive work environment
- The opportunity to make a difference in people's lives by helping them achieve clear vision
To Apply:
We are an equal opportunity employer and value diversity at our company.
Bonus points for:
- Experience in the LASIK industry or ophthalmology field.
- Bilingual abilities (Spanish a plus).
- We offer stable fulltime employment hours. Benefit package after 90 days probation includes medical and dental benefits, PTO, Paid Sick Time, 401K participation, Free parking, M
- F, with occasional Sat AM.
Pay:
$ $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location:
In person