- United StatesArkansasFayetteville Job Type Permanent Posted 08 May 2024Helpdesk/ Installation Technician $40,000 $50,000/annually + benefits
- Fayetteville, ArkansasThe RoleAre you skilled at solving technical problems and have a flair for customer service? Do you thrive in a dynamic environment, alternating between desk based support and hands on installation tasks? If so, we have an exciting opportunity for you at "AAA Business Systems, Inc.
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AAA Business Systems Inc. Fayetteville, United StatesHelpdesk/ Installation Technician–$40,000 - $50,000/annually benefits– Fayetteville, Arkansas · The Role · Are you skilled at solving technical problems and have a flair for customer service? Do you thrive in a dynamic environment, alternating between desk-based support and hands ...
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AAA Business Systems, Inc. Fayetteville, United StatesHelpdesk/ Installation Technician-$40,000 - $50,000/annually benefits- Fayetteville, Arkansas · The Role · Are you skilled at solving technical problems and have a flair for customer service? Do you thrive in a dynamic environment, alternating between desk-based support and han ...
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eCruit Fayetteville, United StatesOverview · Reference · HIT10 · Salary · $40,000 - $50,000/annum · Job Location · - United StatesArkansasFayetteville · Job Type · Permanent · Posted · 08 May 2024 · Helpdesk/ Installation Technician-$40,000 - $50,000/annually + benefits- Fayetteville, Arkansas · The Role · Are ...
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AAA Business Systems, Inc. Fayetteville, United StatesHelpdesk/ Installation Technician$40,000 - $50,000/annually benefits Fayetteville, Arkansas · The Role · Are you skilled at solving technical problems and have a flair for customer service? Do you thrive in a dynamic environment, alternating between desk-based support and hands ...
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Helpdesk/ Installation Technician - Fayetteville, United States - eCruit
Description
OverviewReference HIT10 Salary $40,000 - $50,000/annum Job LocationReporting to the Vice President of Service and the Inventory Control/Logistics Manager, this versatile role involves both providing support at our Copier/IT Helpdesk and conducting fieldwork to deliver and install office technology equipment.
Your work will ensure that our clients receive seamless service and support, bridging the gap between technical expertise and customer satisfaction.
This is a fantastic opportunity to join a growing company that offers a competitive benefits package.If you are looking for a role that combines technical acuity with customer interaction and offers opportunities for advancement, we would love to hear from you.
Key Responsibilities:
Delivers, sets up and installs small to medium size digital office technology equipment i.e. multi-functioning copiers, mail machines, telephones, etc. to customers offices.
Safely driving company van to customers' offices, interacting with customers about details of their order, education of the new installed equipment, ensuring complete customer satisfaction.
Effectively communicates with customers to understand copier/IT helpdesk issues probing when necessary to understand, diagnose, and resolve issues while educating customers to minimize future calls.
Maintains time, resources and urgency of issue to assist customers in timely manner.Documents all work in company database for tracking purposes.
The Company"AAA Business Systems Inc." is the most unique office technology company you will find in the industry.
Since 1979, we have been helping clients in Arkansas, Oklahoma, and Missouri lower their overall operating expenses, become more efficient, and create a better experience for their clients and staff.
The BenefitsPaid on-the-job training and mentorship.Become part of a dynamic team where hard work is recognized and input is valued.
Become part of an office technology industry leader in Arkansas, Oklahoma and Missouri.
Opportunity to make a difference in how clients do business daily.
Fun, casual work environment, competitive compensation and comprehensive benefit plan including health, dental, vision, PTO, paid holidays, short-and-long term disability, 401(k), and 401(k) matching.
The PersonHigh school diploma or equivalent; previous experience working with multi-functional office technology equipment; hands on technical skills.Must maintain valid driver's license plus acceptable safe, driving record.
Strong troubleshooting and problem-solving skills; self- motivated, and excellent communication skills.
Previous computer/network/helpdesk, delivery and customer service experience.
Physical endurance to be on feet, bending, stooping, stretching, and driving/traveling between office locations, carry heavy equipment up to 100 lbs.
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