Flight Coordinator - Des Plaines, United States - DO & CO

DO & CO

Verified Company

Des Plaines, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

What you'll do:

Reporting to the unit General Manager, you'll represent DO&CO high-end products and liaises closely with the international airline partners ensuring that the assigned flights are delivered efficiently according to client's requirements.

You will be primarily accountable for overseeing the loading of new outbound catering and the offloading of the inbound old catering - performing aircraft galley checks and truck checks to ensure a flight has been correctly serviced as well as follows up with the team of food packers and ensures accuracy of the deliveries.

What We Offer

Competitive Compensation
Full time employees are eligible for full benefits; Medical, Dental & Vision
Health Care + 401K
A wonderful workplace to call home, events, and fun colleagues.
A business where you can have a real impact, we're not afraid of new ideas
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

A day as a Flight Coordinator:

Maintain professional communication with different channels and distributes all incoming operational information to the affected departments.
Ensure production processes, quality standards and deadlines and accuracy are met in order to hand over DO & CO's highend products to their aircraft crew in person without delays.
Ensure products and trolleys always meet the utmost quality standards and the delivery is done according to customer's instructions.
Conduct physical counts and pack additional equipment or products.
Identify procedures that can be improved and put forward suggestions for more efficiency and customer care.
Confirm special meals and correct number of meals for each flight are ready, packed and assigned correctly.
Work alongside a team of Food Packers with a Handson approach and assist in assembly line when necessary, setting up trays, preparing and packaging food inside a cooler/refrigerated area.

Who we are:

We have a passion for hospitality culinary delights on every banquet floor and in the sky.

With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO&CO offers gourmet entertainment all over the world.

We operate in 31 locations, 11 countries and 3 Continents, maintaining the highest standard of quality in both our products and services.

We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations.

Who you are:

Minimum of 2 years of related work experience preferably in customer service is beneficial
Must have a valid driver's license
Computer literate

We want you to be you. Tattoos are cool, your hairstyle is yours, not ours.

Basically, we don't want to change who you are because we think the best hospitality comes from people who can be themselves and show their personality.

Our team is diverse, representing more than one race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

That's what makes our team so special. #ChicagoIND