Residential Manager - Medford, United States - Epic Long Island

Description

Under the general direction of the Residential Program Director, the Residence Manager is responsible for the day-to-day operation of the residential program.

The Residence Manager will provide overall leadership, vision and direction in the areas of consumer services, program development, physical plant management, regulatory compliance, strategic planning and program staffing.

Essential Functions:

• Manage the daily operation of the program to ensure its compliance with all regulations, agency policies, procedures and standards.
• Develop and implement systems to ensure daytoday smooth operations of program.
• Ensure consumer's individual program plans are implemented as prescribed; and protect and uphold the rights of the individuals served.
• Provide oversight and ensure the accurate, timely and complete documentation of all required paperwork.
• Manage filing system for the individuals and the employees. Ensure confidentiality and security of information.
• Manage incidents and reporting of incidents as per agency guidelines and all regulations.
• Serve as the liaison with other service providers including but not limited to sheltered workshops, day habilitation programs, hospitals, doctors, and Case Managers, neighbors and community contacts.
• Serve as the primary contact for family members, advocates, guardians, and others who are involved with the individuals; and develop these contacts in a manner which is most beneficial to the consumers.
• Communicate effectively with individuals served, team members, families, visitors and others.
• Manage program within budgetary guidelines.
• Manage consumers' finances including but not limited to personal allowance, clothing and burial funds.
• Manage petty cash accounts.
• Attain and maintain Approved Medication Administration Personnel (AMAP) certification; and administer medication where required.
• Perform SCIP-R, CPR and First Aid as required.
• Actively participate in all mandatory trainings, inservices and conferences as required; maintain certification in all mandatory trainings.
• Inventory control of consumer and agency property.

Supervisory Functions:

• Effectively execute and convey agency program policies and procedures.
• Facilitate and actively participate in interdisciplinary team meetings, and staff meetings.
• Manage staff performance; provide ongoing, effective and timely feedback to staff. Objectively evaluate employees' performance and implement development plan.
• Ensure all employees are effectively trained to perform their job functions, to meet regulatory and agency standards.
• Ensure program's staffing needs are met and manage staffing patterns.

Other Functions:

• Provide direct service to consumers as required.
• To serve as a member of the Emergency On-Call Team.
• Prepare meals as required.
• Attend to individuals health needs as required.
• Ensure the individual's health and safety.
• Participate in the planning and implementation of recreational activities.
• Provide assistance to other EFLI residences as required.
• Drive agency vans.
• All other duties as assigned.

Requirements:


Education:

• High School Diploma/GED, College degree in Human Service, Healthcare Administration, Psychology, or related field preferred

Certification/License:

• Valid and clean New York State Driver's License
• AMAP, CPR, SCIP-R, and First Aid preferred.

Experience:

• A minimum of one year experience managing an OPWDD certified program.
• A minimum of two years experience providing direct care support to developmentally disabled individuals.

Knowledge, Skills and Abilities:
Highly organized and able to handle multiple priorities.

• Detailoriented, multitask capable and able to work under pressure in a fastpaced environment; and meet deadlines.
• Ability to read, analyze, and interpret general business and professional literature, technical procedures/instructions and governmental regulations.
• Ability to write reports, business correspondence.
• Selfstarting and ability to work independently and with mínimal supervision.
• Ability to influence people and build strong relationships with individuals & coworkers.
• Ability to work in a team environment.
• Strong skills in both verbal and written communication. Able to exchange information with other people concisely and accurately.
• Ability to deal with problems involving several concrete and intangible variables in standardized situations.
• Ability to work flexible hours including late evenings, early mornings, overnight, and weekends.
• PC skills—Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Physical Demands:

The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Employee(s) in this position must have the ability