Jobs

    medical support assistant - Perry Point, United States - Veterans Health Administration

    Veterans Health Administration
    Veterans Health Administration Perry Point, United States

    3 weeks ago

    Default job background
    Description

    Summary

    This position is within the Operations Section of the Medical Administration Service (MAS). The Advanced Medical Support Assistant (AMSA) works collaboratively in an interdisciplinary coordinated care environment, having primary responsibility and accountability for the performance of administrative duties associated with patient enrollment and registration, admissions, outpatient scheduling, beneficiary travel, means testing, capture of insurance information, and other administrative duties.

    Duties

    Duties:
  • The AMSA is able to independently manage position responsibilities with minimal supervision, as well as set priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
  • The AMSA functions as an expert authority for all tasks associated with patient enrollment and registration, admissions, outpatient scheduling, beneficiary travel, and identification and capture of insurance information.
  • The AMSA receives and processes applicants for both inpatient and outpatient treatment, registers new patients with VHA, makes/assists the determination as to the patient's eligibility for medical benefits to include counseling patients, their families, and agency employees on entitlement to benefits
  • The AMSA processes Veteran Identification Cards (VIC), as needed. He/she must use all photography equipment, hardware, and software required to complete the process of producing a VIC.
  • The AMSA performs administrative duties associated with the admission process. He/she completes all forms for admission and advises the Veteran of issues concerning safekeeping of valuables, personal funds, clothing, patient rights, and provides patients with information about advance directives. Admissions are entered into VHA systems accurately and timely, to include diagnoses, bed/ward section, and provider/attending.
  • The AMSA may perform duties associated with the discharge and transfer process ensuring all necessary data is entered into the system.
  • The AMSA has primary responsibility and accountability for all scheduling functions. This includes making, changing, and canceling patient appointments In accordance with clinic profiles and special instructions, as well as all applicable VHA regulations governing the scheduling process.
  • The AMSA is responsible for receiving and routing all Veterans who report to the facility for scheduled and unscheduled examinations and appointments, assuring that the patients are electronically checked in for their appointments.
  • The AMSA is responsible for explaining in detail to Veterans about upcoming appointments, ensuring they understand what they must do and where they must go to complete their work-up. When applicable, the MSA ensures the patient is scheduled for a return visit in accordance with orders from the provider.
  • The AMSA must be able to interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities that include scheduling appointments and utilizing the Electronic Waiting List accurately and in a timely manner.
  • The AMSA receives telephone calls and face-to-face inquiries from patients, families and friends of patients regarding scheduling appointments or requests for changes in scheduled appointments.
  • The AMSA is responsible for administrative data capture by using the most efficient method of checking in/out all patient encounters. This process could involve the use of multiple software packages.
  • Duties may also include monitoring pre-appointment requirements to ensure readiness for the patient visit; managing electronic wait list to verify and validate accuracy and solve issues; performing administrative follow-up actions; evaluating patient information and clinic schedule list.
  • The AMSA interprets VA Beneficiary Travel regulations to determine travel eligibility and entitlement. he MSA may also be responsible for fund control point (FCP) management for beneficiary travel. He/she estimates, computes, and verifies costs of transportation in order that funds are properly encumbered to permit subsequent reimbursement to the traveler.
  • The AMSA is responsible for scheduling and arranging transportation for both inpatients and outpatient by contract, station vehicle, and Disabled American Veterans (DAV) vehicles as appropriate.
    • Work Schedule : Monday -Friday, 8:00am-4:30pm or Monday-Friday, 7:30am - 4pm.
    Telework : Available for some positions - will be discussed at the interview.
    Virtual: This is not a virtual position.
    Fi nancial Disclosure Report: Not required
  • US Veterans Health Administration

    Boiler Plant Operator

    2 weeks ago

    US Veterans Health Administration Perry Point, United States

    **Duties**: · Duties may include: · - Individual must be responsible for the start operation, adjustment, shut-down, maintenance and repair of four Cleaver Brooks Boiler capacity of 37,000 lbs, steam per hour at a maximum pressure of 270 psig with a normal operating pressure of 1 ...

  • Veterans Health Administration

    Psychology Psychology Job with in Perry Point, MD

    3 weeks ago

    Veterans Health Administration Perry Point, United States Full time

    The Mental Health Clinical Center (MHCC) within the VA Maryland Health Care System (VAMHCS) is seeking a Psychologist in the Serious Mental Illness Residential Rehabilitation Treatment Program (SMI-PRRTP) at the Perry Point Veterans Affairs Medical Center.The Perry Point VA Medic ...

  • Veterans Health Administration

    Boiler Plant Operator

    1 week ago

    Veterans Health Administration Perry Point, United States Full time

    Duties may include: · Individual must be responsible for the start operation, adjustment, shut-down, maintenance and repair of four Cleaver Brooks Boiler capacity of 37,000 lbs, steam per hour at a maximum pressure of 270 psig with a normal operating pressure of 120 psig. · Indiv ...

  • Department of Veterans Affairs

    Psychiatrist - Residential - Perry Point VA Medical Center - Perry Point, MD

    3 weeks ago

    Department of Veterans Affairs Perry Point, United States Full time

    The Domiciliary Residential Rehabilitation Program (DRRTP) is a 29-bed residential care program on the grounds of the Perry Point VA Medical Center. This program assists in the reintegration of homeless Veterans back into the community at their highest level of independent functi ...