- Defines and executes the overall service delivery strategy for national business units with direct customer interaction. Creates operating plan. Defines and communicates strategy to operations team. Responsible for multiple functions across one or more sites. Primarily manages managers. Typically delivers services to companies with greater than 10MM in annual revenue.
- Manages and is responsible for achieving desired business results. Determines operating standards for client servicing in collaboration with the business. Executes to achieve desired compliance, audit and budgetary results. May serve as a senior level representative for an operational group. Oversees the resolution of escalated issues. Own third party and/or senior level business partner relationships.
- Determines talent strategy in partnership with human resources. Manages, motivates and develops management team. Leads staff meetings, sets strategy and may translate into tactical operating plans.
- Provides consultation and advice to internal and external partners and executes on creating an environment in which products and/or processes are designed and/or followed to ensure customer satisfaction. Oversees strategic improvement initiatives and may serve as project sponsor. Recommends and influences policy improvements.
- Accountable for the control framework for unit(s) of responsibility. Review, identify and anticipate current and future risks. Implements controls and remediates risks. Ensures an effective risk management environment. Creates and oversees risk mitigation and business resiliency strategies.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
-
Sr Consulting/Principal Software Engineer
1 week ago
LexisNexis Group Home, United StatesBASIC FUNCTIONS: This position is a subject matter expert on broad technologies and sets the architectural standard for the workgroup. The position executes corporate tactical technology strategy on large multifunctional development activities, solves complex technical problems, ...
-
Fullstack React or Java Developer
3 weeks ago
Aurora Innovations Clymer, United StatesAbout axio concept GmbH: · Are you looking for a career that is not only fulfilling, but also future-oriented? You've come to the right place. At axio, we believe that our future lies in Artificial Intelligence and digitalization. We are convinced that these technologies can chan ...
-
Associate Patient Care Coordinator
2 weeks ago
Optum CHAMBERSVILLE, United States$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy ...
-
Specialty Store Manager
3 weeks ago
Aurora Technologies Rossiter, United StatesAbout the Company · Our company group is an internationally active real estate holder that has been successfully developing, constructing, leasing, and maintaining commercial properties such as shopping centers and retail parks for over 30 years. · With your commercial expertise, ...
-
Fusion Dynamics Punxsutawney, United StatesWe, the PATRONAS Financial Systems GmbH, are a medium-sized software company specializing in the development of high-tech products in the financial sector. As part of the niiio group, our goal is to provide one of the largest financial platforms in Europe. Our clients are interna ...
-
Doctor in training
3 weeks ago
SilverLinx Troutville, United StatesPhysician in Training / Specialist in Occupational Medicine / Occupational Health Physician (m/f/d) · immediately in full-time or part-time (at least 50%), permanent at our location in Tuttlingen · With over 40 years of experience, the ias Group is an expert in redesigning work e ...
-
Training for Office Management Clerk
3 weeks ago
Stellar Enterprises Johnstown, United StatesAs Silberform Group, we are active in the areas of design, development, and prototyping. Equipped with state-of-the-art technology, we develop and manufacture models, prototypes, and special vehicles in design studios. With our expertise and innovation, we support automotive manu ...
-
Debtors Accountant
3 weeks ago
Velocity Enterprises Daisytown, United StatesThe Zech Group of Companies is supported by Zech Management as its central service provider in its development. With our approximately 450 employees, we provide various services - from accounting and IT to human resources. Your responsibilities in this position will include compr ...
-
Spectrum Industries East Vandergrift, United StatesWe, the Peach Property Group, are a real estate investor with a focus on residential properties. Our portfolio currently consists of approximately apartments, typically located in B-cities in Germany within the catchment areas of metropolitan areas. Our activities cover the entir ...
-
Mechatronics Technician Electronics Technician
3 weeks ago
Velocity Solutions Manorville, United StatesMechatronics Technician (m/f/d) Due to our extensive experience in the German job market, renowned and future-oriented companies have trusted the personnel services of the expertum Group for 30 years. We bring together the ideas and wishes of excellent candidates with the require ...
-
Project Manager Electrical
3 weeks ago
NovaTech Solutions Manorville, United StatesGA-tec Building and Plant Technology GmbH, a subsidiary of the Sodexo Group, is one of the leading providers of technical building equipment and technical facility management. With more than 1200 employees from numerous branches throughout Germany, we continuously strive to remai ...
-
Crimson Solutions Chest Springs, United StatesTraining as a Personnel Services Clerk (m/f/d) · We've been waiting for you · We are currently looking for a dedicated trainee for the position of Office Management Clerk (m/f/d) or Office Management Assistant (m/f/d) to join our main branch in Cologne, starting immediately or on ...
-
Construction Coordinator
3 weeks ago
Sapphire Innovations Kittanning, United StatesDo you have a successfully completed vocational training in the field of SHK? Are you committed, show initiative and possess strong communication and teamwork skills? Do you enjoy providing excellent customer service and are you looking for new challenges and an employer who valu ...
-
Process and Quality Engineer
3 weeks ago
Infinity Systems Johnstown, United StatesYour tasks: · Monitoring and analysis of existing processes and their optimization in terms of efficiency, as well as compliance with regulatory requirements · Ensuring compliance with relevant regulations and guidelines · Ensuring a high level of quality by designing, standardiz ...
-
Head of Finance
3 weeks ago
Velocity Enterprises West Kittanning, United StatesDr. Weick Executive Search GmbH is one of the top 20 executive search companies in Germany and one of the leading personnel consulting firms in southern Germany. We focus on the search, selection, and evaluation of managing directors m/f/d, executives m/f/d, and professionals m/f ...
-
MSR technician
3 weeks ago
Sapphire Solutions McVille, United StatesMcVille GA-tec Building and Plant Technology GmbH, a subsidiary of the Sodexo Group, is one of the most powerful technical building equipment suppliers and providers of technical facility management. With more than 1200 employees from numerous branches throughout Germany, we cont ...
-
Sapphire Solutions Troutville, United StatesThe Schwabengarage GmbH is a company operating in the automotive industry with numerous brands (such as Ford, Jaguar, Land Rover, Mazda, Mitsubishi, Opel, Nissan, Volvo) at a total of 10 locations in southern Germany. In addition to vehicle sales, our services include maintenance ...
-
Skyline Solutions East Conemaugh, United StatesAbout the Company · We are an internationally operating IT company from Osnabrück with over 50 employees, specializing in the development of web-based solutions. With more than ten years of experience, we work with renowned clients from all over the world. Our focus is on develop ...
-
Machine operator
3 weeks ago
Eclipse Enterprises Leechburg, United StatesMachine Operator (m/f/d) Automotive from the industry. For the industry. Our mission is based on our extensive experience in the European job market. That is why renowned and future-oriented industrial companies have been relying on the solutions of the expertum Group for over 35 ...
-
Floor Nurse
3 weeks ago
SpiritLife Inc Penn Run, United StatesThe Floor Nurse provide medical support and guidance to our clients in collaboration with PAs, Medical Director, and other medical staff. · Responsibilities · •Assess individual patient care needs, initiate medical treatment plan and competently implement/instruct all care in th ...
Operations Group Manager - Home, United States - The PNC Financial Services Group, Inc
Description
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Operations Group Manager within PNC's AMG Operations organization, you will be based in Pittsburgh, PA.
Job requirements include extensive experience with Asset Master.
Job Description
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Customer Needs, Customer Solutions, Ensure Compliance, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Taking Initiative
Competencies
Budgeting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Resource Coordination, Operational Functions, Operational Risk
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationR[redacted]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call [redacted] and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
