Cafe Operations Manager - Sterling, United States - All Dulles Area Muslim Society

All Dulles Area Muslim Society

Verified Company

Sterling, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Qahwa Café Manager

The Qahwa Café Manager is a full-time role reporting to the Qahwa Director. The Café Manager will be responsible for the day-to-day management of the ADAMS Qahwa Cafe located in the ADAMS

Sterling branch.

The person in this role will build, train, and develop a talented team that delivers outstanding results, encourages excellence, and fosters a best-in-class experience in cafe craft and customer service towards our ADAMS congregants.

This person would need to possess a high sense of responsibility, quality, ethics, and integrity.

Along with making Qahwa the prime destination for beverages and pastries, the Cafe Manager works to make the cafe a "third-space" destination for the community's Muslim youth.

In addition to working with the Facilities and Operations team, the

Responsibilities:

Manage the daytoday operations of the Qahwa Café
Create a culture that promotes selfaccountability, excellence in execution of mundane tasks, and a vibrant collaborative energy aligned with the youthcentric ethos of the space
Communicate regularly with team, provide positive and constructive feedback, and lead monthly "family meetings"
Serve as a role model/mentor for employees and volunteers
Train all employees on the use of equipment, products, recipes, and proper cleaning protocols
Develop and manage menu, pricing and oversee the continued quality of products and services
Develop and manage work schedules for employees
Stay informed of the broader ADAMS programs and activities and prepare the cafe operations accordingly (prayer times, Jummah, open houses, school pickup dropoffs, etc.)
Ensure cleanliness and presentation of the Café at all times
Monitor and manage inventory
Manage deliveries and receipt of goods
Develop sources and suppliers for quality and consistent products
Manage and maintain accurate records
Analyze sales and labor costs, determine trends and performance of items on the menu, and report back to the Qahwa Business Operations Committee
Plan weekly/monthly specials
Collaborate with youth department to develop, promote, and host special events onsite
Work in the absence of employees
Adhere to all state and federal labor and health laws
Establish and maintain effective relationships with worshippers, faculty & staff, and other stakeholders important to the youth department and the ADAMS Center management
Perform other duties as needed or assigned

Qualifications

36+ years of management experience in the hospitality/coffee industry
Completion of ServSafe course
Sound knowledge of food health, safety regulations, and required licensing
Outstanding customer service, management, and leadership skills
Availability to work a flexible schedule
Ability to manage and motivate workstudy employees
Ability to maintain a high level of ethics, professionalism, and confidentiality
Strong interpersonal skills
Strong organizational and timemanagement skills
Experience with POS touch screen, Microsoft Office, Google Suite, and other computer skills

Pay:
$50, $55,000.00 per year

Benefits: