Front Desk Receptionist - Monterey, United States - Pacifica Senior Living
Description
Pacifica Senior Living is looking for a Fronk Desk Receptionist to join our team
Responsibilities:
- Welcome residents and families upon entrance
- Act as the point of reference for residents and families who need assistance or information and attend to their wishes and requirements
- Understand residents and families needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations for our residents and families
- Arrange events, excursions, transportation, etc. upon request from residents and families
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution for residents and families
Skills:
- Proven experience as a concierge; experience in customer service or relevant role is an advantage
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and timemanagement
- Aptitude in resolving issues with a customerfocused orientation
- A high school diploma; degree in a relevant field will be a plus
Work Schedule
- Sunday/Monday 2:00 pm 10:00 pm
Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:
- Health, Dental, Vision, 401K
- Paid vacation, holidays, and sick leave
- A positive working environment
- Growth Potential
Our facility practices COVID safety guidelines that include but not limited to: daily COVID screening before start of shift, bi-weekly COVID testing, and proper PPE worn at all times.
Job Type:
Part-time
Pay:
$ $17.00 per hour
Schedule:
- Evening shift
Ability to Commute:
- Monterey, CA required)
Work Location:
In person
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