- Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members. Actively seeks new relevant knowledge and skills based on strengths and weaknesses; reviews others work to help others learn. Adapts to change, challenges, and feedback with minimal guidance; demonstrates flexibility in work. Assesses and responds to the needs of others to support completion of work tasks.
- Follows instructions to complete routine and non-routine work assignments with limited supervision. Collaborates with others to recommend appropriate solutions for routine and non-routine issues; escalates complex issues; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities within ones team.
- Supports a positive customer experience and market turnaround expectations by: building and maintaining administrative relationships with customers, consultants, brokers, and/or channels by working with cross-team peers to provide and obtain basic information to support contract, benefit/service, and renewal activities; identifying the most appropriate action to address and resolve routine and some non-routine customer, consultant, broker, and/or channel partner questions and concerns; completing moderately complex tasks with a limited degree of supervision to support Request for Renewal (RFR) responses and engagement strategies; partnering with engagement team/specialist to coordinate engagement programs (e.g., open enrollment) with limited supervision; and providing accurate information including working knowledge of products, benefits/services offerings, and pricing models when assisting customers, consultants, brokers, and/or channels.
- Supports internal and external communication by: communicating with cross-team peers to provide and obtain basic information to support the development of account strategy; communicating with cross-team peers to advance the process of meeting deadlines and objectives; supporting communications with customer channels with working knowledge of health benefits/services strategy and offering and resolving external concerns; and participating in community of practice sessions including serving as a subject matter expert, sharing best practices, and/or supporting managers in coaching team members.
- High School Diploma or GED, or equivalent AND minimum three (3) years of experience working in a corporate or business office environment OR minimum four (4) years of experience working in a corporate or business office environment.
- Knowledge, Skills, and Abilities (KSAs): Customer Experience; Member Service; Negotiation; Benefits/Services; Sales Operations; Sales Opportunity Orchestration; Goal Setting
- Bachelor's degree in Marketing, Finance, Business Administration, or a directly related field.
- Health Insurance License in state(s) where applicable.
-
Research Associate III
1 week ago
Actalent Bothell, United States Full timeDescription: · An oncology biotech company is seeking a collaborative and independent Research Associate III (RA III) to participate in development of antibody-based oncology therapeutics. The RA III will report to the Molecular and Cellular Technologies team lead within Antibody ...
-
Account Management, Associate III
2 weeks ago
Kaiser Permanente Renton, United States: Note: Work location is the remote workplace (e.g. home address) per KP's Authorized States Policy - Employees may be required to travel to a KP or customer site. Residence required in the primary location state - Washington · Job Summary: · Contributes to the implementation o ...
-
Sales Associate III
3 weeks ago
Tapestry Bellevue, United States** Sales Associate III** · Coach Bellevue, WA, US · Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination ...
-
Sales Associate III
2 weeks ago
Tapestry Bellevue, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfo ...
-
Sales Associate III
1 week ago
Tapestry Bellevue, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
-
Sales Associate III
3 weeks ago
Tapestry Auburn, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
-
Sales Associate III
2 weeks ago
Tapestry Auburn, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfo ...
-
Sales Associate III
3 weeks ago
Coach Auburn, United StatesCoach - JobID: [Sales Associate / Team Member] As a Sales Associate at Coach, you'll: Meet customer needs through solution-oriented and forward thinking; Discuss product features and build the sale by suggesting appropriate add on items; Complete daily operational tasks including ...
-
Sales Associate III
2 weeks ago
Tapestry Auburn, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
-
Sales Associate III
1 week ago
Tapestry North Bend, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
-
Sales Associate III
2 weeks ago
Tapestry North Bend, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfo ...
-
Sales Associate III
3 weeks ago
Coach North Bend, United StatesCoach - JobID: [Sales Associate / Team Member] As a Sales Associate at Coach, you'll: Meet customer needs through solution-oriented and forward thinking; Discuss product features and build the sale by suggesting appropriate add on items; Complete daily operational tasks including ...
-
Sales Associate III
4 weeks ago
Tapestry North Bend, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfo ...
-
Sales Associate III
2 days ago
Tapestry North Bend, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
-
Sales Associate III
4 days ago
Coach North Bend, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portf ...
-
Passport Support Associate III
5 days ago
CGI Group, Inc. Seattle, United StatesPassport Support Associate III Position Description CGI Federal is looking for experienced Support Associates to support the Seattle Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing ca ...
-
Passport Support Associate III
1 week ago
CGI Group, Inc. Seattle, United States Full timePassport Support Associate III · Position Description · CGI Federal is looking for experienced Support Associates to support the Seattle Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front fac ...
-
Passport Support Associate III
5 days ago
CGI Group, Inc. Seattle, United StatesJob Description · Passport Support Associate III · Position Description · CGI Federal is looking for experienced Support Associates to support the Seattle Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with custom ...
-
Research Associate III, Drug Discovery
3 weeks ago
Cajal Neuroscience Seattle, United States Full timeJob Description. · Cajal is seeking a Research Associate III, motivated by Cajal's mission to develop new medicines for patients suffering with neurodegenerative disorders. Our team members thrive on trouble-shooting tasks that arise in startups, and can navigate the uncertainty ...
-
Sales Support Associate III
3 weeks ago
Tapestry Auburn, United StatesCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. · Coach is part of the Tapestry po ...
Account Management, Associate III - Renton, United States - Kaiser Permanente
Description
: Job Summary:Contributes to the implementation of account strategy by performing tasks including collaborating with peers across teams to support data collection and assisting with team communications with customers, consultants, brokers, and/or channel partners. Thinks creatively to resolve customer questions and concerns. Leverages working knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits when communicating with customers. Participates in communities of practice to share best practices and support the development of peers. Supports KP sales and retention goals by reviewing progress on key performance indicators (KPIs) and maintaining the customer relationship management (CRM) platform.
Essential Responsibilities:
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Remote
Employee Status: Temporary
Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee
Job Level: Individual Contributor
Specialty: Account Management
Department: Renton Admin Baker - Grp Rltn-Sales-Lrg Grps Div Ii
Pay Range: $ $92730 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
