Jobs
>
Los Angeles

    Product Experience Specialist - Los Angeles, United States - Lycatel

    Lycatel
    Lycatel Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description

    Founded in 2006, Lycamobile is a solution for those who want to connect back home.

    Providing low-cost, high-quality international calling solutions to over 30 million customers across 24 countries, Lycamobile's sheer span, focus on customer service and innovative business strategy has seen it outgrow its competitor set; achieving greater coverage of the European population than any other network operator.

    Thanks to our dedicated team, we are continuously driving costs down without compromising on quality for our customers. With that ethos imbedded into our vision, Lycamobile is currently seeking a

    Product Experience Specialist

    in our Los Angeles, CA office.

    Essential Duties and Responsibilities:

    • Service customers by providing product and service information; resolving product and service problems.
    • Test product features to ensure optimal customer experience.
    • Work with Product Team to identify root issues and prioritize solutions.
    • Work with customer service function to identify key customer experience issues.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
    • Must be able to work between the hours of 8:00am – 11:00p, Monday- Saturday and Holidays, 10:00am – 6:00pm.

    Education and/or Work Experience Requirements:

    • High school diploma or GED, required. Some college preferred.
    ·

    Bi-lingual a plus (Spanish or Hindi or Chinese)

    • 1-3 years of previous work experience
    • Accuracy in daily work
    • Deadline driven
    • Solid working knowledge of MS office
    • Ability to communicate well orally and in writing
    • Contributes to team effort by accomplishing related results as needed
    • Paid two week training
    Lycatel LLC is an equal opportunity employer.

    We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.


    Company Description About Lycamobile:


    The world's largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds.

    Lycamobile's mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.

    Lycatel LLC is an equal opportunity employer.

    We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

    Company Description

    About Lycamobile:
    \r\rThe world's largest international mobile virtual network operator with over 16 million customers with

    a new customer joining every two seconds.

    Lycamobile's mission is to connect friends and family around the world.


    We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\rLycatel LLC is an equal opportunity employer.

    We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

    #J-18808-Ljbffr


  • AGCO Los Angeles, United States

    **Customer Experience Specialist (m/w/d) im Bereich Marketing** · Arbeiten Sie mit uns an Zukunftstechnologien fr die Ernhrung der Welt. Kommen Sie in ein dynamisches und international vernetztes Team. Machen Sie aus Ihrem Job eine Berufung. Bei Fendt. · Es ist unser tglicher Ans ...


  • Fireclay Tile Los Angeles, United States

    **Fireclay Tile** · **Customer Experience Specialist** · **Sales and Client Support - Aromas, CA - Full Time** · We are currently looking for a fantastic Customer Experience Specialist to strengthen our fast-growing, dynamic team. Youll be on the front line, helping our customers ...


  • AvantStay Los Angeles, United States

    **Concierge Experience Specialist** · Remote / Customer Experience / Full-time · **Who we are...** AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We ...


  • PayPal Los Angeles, United States

    Please note that this site has updated features that do not run on older versions of Internet Explorer. · For an optimal experience, please use another browser or the most recent version of IE. · ** Customer Experience Specialist in Los Angeles, California, United States of Ame ...


  • Valley National Bancorp Los Angeles, United States

    The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial se ...


  • AvantStay Los Angeles, United States

    **Concierge Experience Specialist**Remote / Customer Experience / Full-time **Who we are...** AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are ve ...


  • Task & Purpose Los Angeles, United States

    **Customer Experience Specialist** · **PayPal** Los Angeles, CA, United States Full Time Reference: J3M09Q79BV49YHX6BTJ Veterans Wanted · **Job Description** · At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our ...


  • Air Canada Los Angeles, United States

    Location: · Los Angeles, CA, United States (Onsite) · Starting Salary: · $22.47/hour · Branch: · Airports North America · Category: · Unionized (IBT) · Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, ...


  • New School for Child Development Los Angeles, United States

    Job Description Job Description The Help Group is seeking a high energy, attention to detail, well organized full-time Work Experience Specialist to cover the Culver City area Founded in 1975, The Help Group is the largest, most innovative and most comprehensive nonprofit of its ...


  • Shipsi Los Angeles, United States

    CUSTOMER EXPERIENCE The SHIPSI Customer Experience team is critical to forging and maintaining lasting relationships with our customers. Reflecting SHIPSIs core values of trust and reliability, you will join a collaborative team that solves problems with thoughtfulness, empathy a ...


  • Nordstrom Los Angeles, United States

    Job Description The ideal Customer Experience Specialist is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, youll wear many hats from working with stylists to processing merchandise to supporting in-store events.A day ...


  • JPMorgan Chase Bank, N.A. Los Angeles, United States

    As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value propositio ...


  • Lycatel LLC Los Angeles, United States

    Job Description · Job DescriptionFounded in 2006, Lycamobile is a solution for those who want to connect back home. Providing low-cost, high-quality international calling solutions to over 30 million customers across 24 countries, Lycamobile's sheer span, focus on customer servic ...


  • ARC Boats Los Angeles, United States

    Our vision is to electrify all waterborne vessels, and we're starting with electric water sport boats.Gas boats dominate todays marine industry not because of great product offerings but because of a lack of better alternatives. Boaters have grown accustomed to vehicles that feel ...


  • Lionheart Ventures Company Defunct Los Angeles, United States

    What We Do: · The Customer Experience Team's mission is to empower Calm's community to lead happier, healthier lives through extending the Calm experience beyond the product. For our customers, we provide resources both proactively and reactively, while also advocating on their ...


  • calm Los Angeles, United States

    About Calm · Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals an ...


  • Citadel Roofing & Solar Los Angeles, United States

    Citadel Roofing & Solar is looking for a high energy, execution-oriented **Customer Experience Specialist** to join our growing team. The Customer Experience Specialist is a newly creates sales role that will be responsible for converting warm leads into scheduled appointments.Th ...


  • Route App, Inc. Los Angeles, United States

    **Join us as we reinvent the post-purchase experience** · **Customer Success** · Come help our merchant partners optimize their store. Almost nothing is more gratifying than helping someone become more successful and our customer success managers are setting a new standard of wha ...


  • Better Place Forests Los Angeles, United States

    **Customer Experience Specialist - Memorials**Lake Arrowhead, CA / Forest Experience / Salary - Full-time For thousands of years, humans have turned to ritual and ceremony to guide us through death and grief. Even as we create new traditions to honor life, we still crave that gui ...


  • Capital Group Los Angeles, United States

    'I can succeed as the Client Experience Specialist at Capital Group.'As the Client Experience Specialist for Capital Group Private Client Services (PCS), you will play an important role in executing marketing, analytics, and digital strategies. Your key focus will be centered aro ...