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    Customer Experience Specialist - Los Angeles, United States - ARC Boats

    ARC Boats
    ARC Boats Los Angeles, United States

    4 weeks ago

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    Description
    Our vision is to electrify all waterborne vessels, and we're starting with electric water sport boats.

    Gas boats dominate todays marine industry not because of great product offerings but because of a lack of better alternatives.

    Boaters have grown accustomed to vehicles that feel stuck in the 1980s:
    unreliable, expensive, loud, noxious, and a nightmare to own and operate. Theyre also awful for the water and air they reside in.

    By contrast, electric boats are superior in nearly every way:

    not only are they far more reliable and less costly to operate, but theyre also quieter, quicker, and cleaner, with no fumes or pollutants.

    However, theyve been held back by both the technology and the talent to make them truly competitive with gas alternatives.

    Thats Arcs opportunity.

    Using modern, aerospace- and automotive-inspired techniques, were building our hulls, batteries, cooling systems, firmware, and software together to deliver the next generation of watercraft.

    What were looking for We are a growing team looking for someone that is excited by our vision, eager for a challenge, and ready to evangelize the benefits of electric boating to a broad new audience.

    You will be a full-time member of our Customer Experience team and will be headquartered from our manufacturing facility in Los Angeles.

    Youll also be expected to travel regularly around the US and Canada to promote our products and connect with customers and partners.

    Given that were an early stage company, you will be working in a fast-moving, dynamic environment. That said, there are some responsibilities and qualifications we expect to stay relatively constant for this role.

    Core Responsibilities Demonstrating and selling our boats to a wide variety of people around the USPlanning and executing local and out-of-state demo tours and eventsProspect new leads and potential customers through existing and new channelsFielding inbound inquiries via phone, chat, and in-person visitsBuilding and maintaining relationships with current and potential customers and partnersHelp develop the sales strategy through analysis and organization of customer, market and sales dataBasic Qualifications At least three years of experience in salesWillingness to travel regularlyExcellent written and verbal communication skillsAn ability to operate independently and make data-backed decisions on the goProficiency with or aptitude for CRM systemsBonus Qualifications Water sports background, specifically wake boarding or wake surfingPrior powerboat industry knowledgeA scrappy, get-things-done mentalityComfortable pushing a fast but sustainable paceMechanical or technical skills for troubleshooting smaller boat or trailer related issuesAt Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status.

    Youre always welcome to reach out even if you dont meet many of these qualifications. Passion and aptitude make up for a lot.

    What we value We value these five things above all else:

    Ownership over both your work and the companys successEmpathy for colleagues and for customersHumility in problem solving and collaborationPragmatism for navigating ambiguity quickly and sensiblyInclusion of different backgrounds, opinions, cultures, etc.

    Given that we work in a sometimes intense or stressful environment, its vital that our values align. Wed be happy to elaborate on any or all of these during the interview process.
    What youll get Talented teammates that challenge you to be betterAccess and often input to a wide range of business activitiesSalary between $85k - $115kSemi-annual bonuses tied to impactA meaningful equity stakeAn opportunity to have an outsized impact on industry-defining vehiclesThe ability to drive positive environmental change through your workNearly free health insurance (we cover 99%) and a 401kGenerous parental leaveDaily lunches, plenty of snacks, lots of swag, and more#J-18808-Ljbffr
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