HRis Analyst - Harrisburg, United States - Rentokil North America

Rentokil North America

Verified Company

Harrisburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period

For more information about our benefits, see below_

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.

We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries.

We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.

"

Key Relationships

North America Managers and Colleagues
Functional Teams (e.g. Finance, HR, IT, Marketing & Innovation, Legal, M&A etc)
HR Shared Services and Payroll
Compensation and Benefits

Job Summary
This role will serve as the liaison for all Tier 2 escalations, acquisition support.

Key Performance Indicators

Completion Rate and Achievement of SLAs
Release support
Help teams implement changes effectively
Customer Experience survey metrics
Year over year customer experience review

Principal Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below represent the knowledge, skill and/or ability required.

These include, but are not limited to the following:

Provides production support, including researching and resolving HRIS problems, unexpected results, or process flaws: performing scheduled activities: recommending solutions or alternate methods to meet requirements
Maintain HRIS system tables: documents process and results
Create EIB and mass data change templates and processes
Provides technical support, troubleshooting, and guidance to end users
Prepares ADHOC reports as requested
Performs audits of HRIS to ensure consistent and accurate data. Ensure policy and process changes are updated within reports and HR file feeds.
Communicates and builds partnerships with HR Shared Services to keep abreast of updates, issues, and case management
Conducts training, including developing user procedures, guidelines, and documentation. Trains endusers on new processes/functionality
Maintain data integrity in systems by running queries and analyzing data
Assist with projects related to HRIS/Payroll/Time Tracking/Absence/Benefit systems

CANDIDATE SUMMARY

Required Experience

At least 2 years' experience with ERP/HRIS system administration, maintenance, and reporting
Prior experience implementing/adding new HRIS modules a plus
Excellent analytical, technical skills
Must be detailoriented and extremely organized
Excellent verbal and written communication skills
Able to manage data, reports, and information in a confidential manner at all times

Required Leadership Traits and Characteristics

Exceptional ability to gather and interpret data, as well as improve HRIS processes
Strong attention to detail and execution
Ability to collaborate, provide technical support, and train colleagues
Champions change, constant improvement
Excellent communication, interpersonal and conflict resolution skills
Exceptional critical thinking ability with strong troubleshooting skills
Proven data analysis skills and exceptional attention to detail
Strong desire to learn and ability to think strategically, execute and collaborate
Ability to work independently, prioritize activities, and selfmanage focus and time

Formal Education, Qualifications or Training

Bachelor's degree in a related field or equivalent experience required
Working knowledge of HR systems and processes with a background implementing HR solutions
Knowledge of HR processes (from previous roles, i.e.

, familiarity with employee life cycle transactions:
new hire onboarding, leaves, employee benefits, terminations, etc.)

Some experience with PeopleSoft, UKG UltiPro, Kronos Workforce Dimensions and interfaces

The physical demands are representative of those that must be met by an employee to perform the essential function to this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have