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Associate Director, People Experience
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Sony Music Entertainment Miami, United StatesAbout Sony Music Entertainment · At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced ...
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Associate Nurse Manager
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Jackson Health System Miami, FL, United StatesMiami, FL Full-Time JW-5th Floor · Summary · The Associate Nurse Manager reports directly to the Nurse Manager and oversees daily operations of assigned shift ensuring proper care is provided to all patients. The Associate Nurse Manager is accountable to ensure high quality, safe ...
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Delivery Driver
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Ferguson Enterprises Miami, United StatesJob Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, ...
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OverNight Stock Associate
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Ross Miami, United StatesThe Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficient Stock Associate, Store Leader ...
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Travel Registered Respiratory Therapist
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Travel Registered Respiratory Therapist
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Supplemental Health Care Miami, FL, United StatesSupplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Miami, Florida. · Job Description & Requirements · Specialty: Registered Respiratory Therapist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Empl ...
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Service Associate
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PSG Global Solutions Miami, United StatesThe Service Associate enhances the client experience and must maintain a high level of client service and branch support. The role is responsible for daily operations, and identifying and anticipating client, Financial Advisor and branch needs. The S Associate, Financial Advisor, ...
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Travel Registered Respiratory Therapist
5 hours ago
Supplemental Health Care Miami, FL, United StatesSupplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Miami, Florida. · Job Description & Requirements · Specialty: Registered Respiratory Therapist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Empl ...
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Executive Administrative Assistant
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Associa, Inc. Miami, United StatesBilingual English & Spanish Starting Rate, depending on experience is $31.25 per hour. The Executive Administrative Assistant handles tasks outlined herein in order to assist Community Association Managers (CAM) with daily property operations. Admini Administrative Assistant, Exe ...
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night auditor
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Concord Hospitality Miami, FL, United StatesWe are hiring a Night Auditor- Downtown Brickell · We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open each front desk role is as important ...
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Travel Medical Lab Technician
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Front Desk Supervisor
2 days ago
Holiday Inn Port Of Miami Miami, United StatesJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
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Resident Services Supervisor
3 days ago
KW Property Management & Consulting Miami, United StatesThis position serves as an extension of the Management Team at Park Grove. The primary focus will be overseeing Front Desk operations and the overall arrival experience to ensure a 5-star level of service. With the Manager's approval, the Resident Se Supervisor, Resident, Operati ...
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receptionist
6 days ago
SCI Shared Resources, LLC Miami, FL, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, scree ...
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Director, Credit Portfolio Senior Officer II
5 days ago
Citi Miami, United States Full timeThe Credit Portfolio Senior Officer II is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this ro ...
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Veterinarian - Medical Oncology
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BluePearl Miami, United StatesOPENING IN FALL 2025 · We are currently seeking a board certified Veterinarian in Medical Oncology or an individual who is residency trained in Medical Oncology to join our team in Coconut Grove, FL. · Do you have an entrepreneurial spirit? Are you looking to expand your influenc ...
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Client Advisor
2 days ago
Seacoast Bank Miami, United StatesJOB SUMMARY: · This position is responsible for increasing branch assets, deposits, customer base and revenue by building rapport with new and existing customers to understand their current and future financial needs, and match Seacoast Bank's products and services to those need ...
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Civil Engineer
1 week ago
Synovix Miami, United StatesJob Description: · Demonstrate mastery of civil engineering concepts, principles, and practices. This includes the ability to prepare plans and details, write specifications and perform structural calculations (sometimes using state of the art computer-aided analytical support) i ...
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Clinical Trial Manager
1 day ago
Sitero LLC Miami, United StatesSitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core st ...
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associate optometrist- miami, fl- for eyes
5 days ago
EssilorLuxottica Miami, FL, United StatesAssociate Optometrist- Miami, FL- For Eyes · Date: Apr 13, 2024 · Brand: FOR EYES · Location: · Miami, FL, US, 33156 · **Requisition ID:** 836286 · **Store #** : 00M224 FE Coral Way · **Position:** Part-Time · **Total Rewards: Benefits/Incentive Information \_US)** · At For Eyes, ...
Customer Experience Associate II - Miami, United States - Conduent Business Services
Description
**Customer Experience Associate II**
**Location(s):** Doral, FL, US
**Categories:** Call Center
**Req ID:**
****Job Description****
****About Conduent****
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
****Job Description****
**Job Track Description:**
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a moderate degree of supervision.
Bilingual (Fluent in English and Spanish)
**Functional Knowledge**
Has developed skillset in a range of processes, procedures, and systems.
**Business Expertise**
Supports the achievement of company goals by integrating teams for the best outcome.
**Impact**
Impacts a team through quality of services and information provided.
Follows standardized procedures and practices and receives moderate supervision and guidance.
**Leadership**
Has no supervisory responsibilities.
Manages own workload.
**Problem Solving**
Ability to problem solve, self-guided.
Evaluates issues and solutions to provide the best outcome for the client and end-users.
**Interpersonal Skills**
Exchanges information and ideas effectively.
**Responsibility Statements**
Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
Identifies customer needs by referring to case notes and examining each as a specific case.
Performs routine call center activities concerning business products and services.
Uses standard scripts and established guidelines and under supervision, to meet SLAs.
Provides customers with information that is specialized and communicated in a warm empathetic manner.
Gathers all necessary information to update the database.
Escalates issues to senior levels, based on complaints or concerns.
Explains company policies to customers.
Performs other duties as assigned.
Complies with all policies and standards.
****Closing****
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .
*At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.*