Contact Center Representative - Ann Arbor, MI

Job Summary · The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transactional su ...

Answers incoming calls, assesses the urgency of the call, appropriately triages and directs urgent calls according to established procedures to ensure optimal quality patient care. · ...

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. · The SSC offers key financial and human resource transactional support. · Rep ...

+The Customer Service Representative (CSR) plays a key role in supporting members, providers and other stakeholders by delivering high-quality service in a fast-paced environment. · +Respond to inbound inquiries and research member and provider information. · Accurately document ...

WFH opportunity** · Position Description · Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according ...

We connect people to a world of memorable experiences through our robust reservation software and best-in-class call center services. · Professional oral and written skills in  · Friendly demeanor and excellent listening skills · Patience and empathy when assisting customers · ...

WFH potential** · Position Description · Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according t ...

Serves as a first point of contact for customers by phone, answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. · Answers incoming calls, assesses the urge ...

The Service Center Representative serves as the first point of contact for customers by phone and liaison between external customers and medical staff. · Schedules patient appointments, communicates with clinical personnel to optimize patient care and efficiency, · Provides high- ...

The Service Center Representative serves as the first point of contact for customers by phone and liaison between external customers and medical staff. · High School Diploma or GED. · ...

This call center representative role supports patients, staff members and allied health professionals in reinforcing a positive image of the Health System. · Responds to patient telephone requests; enters selections into CBORD software program · Obtain patient's meal selections f ...

This position is responsible for reinforcing a positive image of the Health System to all customers. · The position uses information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coor ...

The position of Call Center Representative supports patients, departmental staff members and allied health professionals. The representative reinforces a positive image of the Health System using information systems and customer service skills. · *Responds to a high volume of roo ...

This position is responsible for reinforcing a positive image of the Health System to all customers.They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and ...

This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible coordinated and ...

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This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and ...

A call center position supporting patients and departmental staff members in the Patient Food and Nutrition Services department at the University of Michigan. The role involves using customer service skills to facilitate interactions with customers through information systems. · ...

Call Center position supporting patients and departmental staff members. · ...

This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and ...