Call Center Representative - Ann Arbor

Only for registered members Ann Arbor, United States

5 days ago

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Job summary

The Customer Service Representative (CSR) plays a key role in supporting members, providers and other stakeholders by delivering high-quality service in a fast-paced environment.
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Responsibilities

  • Respond to inbound inquiries and research member and provider information.
  • Accurately document all interactions while maintaining strict confidentiality and compliance standards.
  • Handle high-volume inbound calls from members, pharmacies, providers and other partners.

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