- Serve as a first point of contact for specific licensing, derivative, and new deal inquiries
- Assist with onboarding and maintenance procedures for new and existing clients
- Manage the team's schedule, including meeting preparation
- Act as an internal advocate for Downtown clients
- Interact across departments at Downtown Music Publishing
- Maintain department data resources such as Airtable, Google Drive and Salesforce
- Handle client correspondence in a professional and timely manner
- Stay informed on industry happenings to better understand how changes can affect our business
- 1-2 years of experience in a client-facing or administrative role
- General knowledge or coursework in music business (publishing knowledge is a plus)
- Ability to prioritize tasks and work efficiently to meet deadlines
- Very strong written and interpersonal communication skills
- Attention to detail, self motivator with an inquisitive mindset
- Must possess strong problem-solving skills and the ability to make judgment calls
- General Microsoft Suite / Google Suite / computer proficiency
- Familiarity with CRM programs such as Salesforce and project-management tools such as Airtable (preferred)
- Prior experience in the music industry (preferred)
- Ample opportunities to work collaboratively across our various businesses
- The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
- Collaborative, open, welcoming, and inclusive culture
- Rich benefit program, Life Insurance, 401k (with match)
- Paid Volunteer Hours
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Coordinator, Global Client Services - Los Angeles - DOWNTOWN MUSIC
Description
Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings.
Downtown Music Publishing is looking for a Global Client Services Coordinator to join the team and support our growing base of music publishing clients
This hybrid position is based in our Los Angeles location.
What you'll do:
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Client Services
Only for registered members Los Angeles
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Client Services
Only for registered members Los Angeles, CA
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Client Services
Only for registered members W CENTURY BLVD TH FLOOR LOS ANGELES, California, United States
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Client Service Associate
Only for registered members Los Angeles
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Client Service Associate
Only for registered members Los Angeles
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Client Service Associate
Only for registered members Los Angeles
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Client Service Representative
Full time Only for registered members Los Angeles
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Client Services Representative
Part time Only for registered members Los Angeles
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Client Services Associate
Only for registered members Los Angeles
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Client Services Manager
Only for registered members Los Angeles
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Client Service Associate
Only for registered members Los Angeles
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Client Services Manager
Only for registered members Los Angeles
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VP, Client Services
Only for registered members Los Angeles
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Associate, Client Services
Only for registered members Los Angeles
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Client Service Associate
Full time Only for registered members Los Angeles
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Client Service Representative
Full time Only for registered members Los Angeles
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Client Services Manager
Only for registered members Los Angeles
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Client Services Officer
Only for registered members Los Angeles
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VP, Client Services
Full time Only for registered members Los Angeles
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Client Services Coordinator
Only for registered members Los Angeles
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Client Service Representative
Only for registered members Los Angeles