Benchmark Austin Csr - YourHire
Description
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES:
- Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
- Examine checks deposited and determine proper funds availability based on regulation requirements and completed Hold Notices.
- Process savings withdrawals.
- Cash checks: verify endorsements, receive proper identification, and ensure validity.
- Identify counterfeit currency.
- Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
- Process orders and maintenance for ATM/Debit cards and check orders.
- Assist customers with online and mobile banking troubleshooting.
- Process routine account file maintenance changes.
- Refer customers to the proper department for issues that cannot be resolved at the teller line.
- Count and roll loose coins.
- Buy and sell currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded.
- Balance drawer daily, including periodic batching of cashed checks.
Experience and Skills:
JOB REQUIREMENTS:
- Bachelor's Degree Preferred
- Excellent customer service skills
- Mathematical skills
ENTRY LEVEL SKILLS AND ABILITIES:
- Represent the bank in a courteous and professional manner.
- Possess strong written and verbal communication skills.
- Ability to obtain, understand and use complex materials from various sources such as regulations and procedures.
- Ability to multitask and maintain accuracy in an environment with regular interruptions.
- Ability to adjust to changes and proceed with a positive attitude.
- Possess strong decision making abilities.
- Ability to work independently and within a team environment.
- Working knowledge of all laws, regulations and bank policies.
- Working knowledge of the Precision bank system.
- Ability to analyze daily processes for efficiency.
Job Benefits:
Very competitive starting salary plus bonus
- 4% match on 401k
- 3 months maternity leave
- The employee participates in the insurance premium at approximately $35/month for health
- Short term/Long term disability paid in full
- Life Insurance 1x annual salary
- Outstanding culture with a fun office atmosphere and many in office perks
- A leadership team that will do whatever it takes to help employees grow and succeed
From:
YourHire
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