Medical Receptionist - Bronx, United States - West Derm Center

Description

Supports medical staff to ensure the office is running smoothly by answering phone calls, scheduling patient appointments, maintaining office files and patient records on a timely basis, participating in the training of other front office staff, etc.

• Answer Phones
• Maintain daily appointments schedule, Schedule patient appointments, confirm appointments for following day.
• Check and take detailed messages for Physicians and Physician Assistants, and other office personnel.
• Relay messages to appropriate party, return patient phone calls in a timely manner.
• Ensure that patient/pharmacy/provider requests are followed up on.
• Coordinate with Medical Assistants and providers to ensure the completion of prior authorizations and appropriate changes to prescriptions when needed.
• Pull and File patient charts, maintain up to date patient information.
• Document patient visits, insurances and copays on a daily basis.
• Check eligibility and referral requirements for each patient prior to visit.
• Perform Data Entry: Enter new patient information into our EMR systems, Update patient information (including demographic and insurance information, medical notes, referrals, etc.) at every visit.
• Collect payments at the time of service
• Assist in the training of other front office staff.
• Maintain the neatness of the front office.
• Maintain the confidentiality of all patient information.
• Maintain inventory of office supplies and inform Office Manager when supplies are needed.

• 401(k)

• Private practice

• Dermatology

• Monday to Friday

• High school or equivalent (required)

• Dermatology

• Customer service: 1 year (required)
• Medical terminology: 1 year (required)

• Spanish (required)