Patient Services Representative, Physiatry - Portsmouth, United States - Wentworth-Douglass Hospital

Wentworth-Douglass Hospital

Verified Company

Portsmouth, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Patient Services Representative, Physiatry - Portsmouth

Description:

About Us

Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions.

Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.

At WHP, we value people who contribute to patientcentered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness, and experience professional growth join our team today

Location
We are seeking a full-time, 36-hour Patient Services Representative to support our Physiatry team onsite Monday through Friday.

Seacoast Physiatry outpatient center is located in our state-of-the-art facility at Wentworth Douglass Hospital's Pease Campus at 67 Corporate Drive, Portsmouth, NH 03801.

This practice specializes in the non-surgical treatment and diagnosis of conditions of the musculoskeletal and nervous systems.

Our skilled providers and specialists take a comprehensive and thoughtful approach to diagnosis and then develop a treatment plan tailored to each patient.

Conditions treated include:

Neck and Back Pain
Sports Injuries
Workplace Injures
Nerve and Muscle Disorders
Joint, tendon and ligament injuries
Arthritis
Concussion
Treatment of Disabilities including Neurological problems
Regenerative Medicine

Are you ready to bring your skills to this practice and join us in driving medicine forward?

Hours
The ideal schedule for this position is Monday, Tuesday, Thursday, Friday 7:30am-4:00pm, and Wednesday 7:30am-11:30am.

Role Overview
Our Patient Service Representatives play an integral part in the operations of our community-based physician practices.

Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.

We are looking for wellrounded customer service professionals who can multitask, prioritize, and thrive in a highvolume outpatient setting
During the patient's visit, the focus is checkin, which includes greeting patients, answering all of their questions, collecting copayments, and assisting with any previsit paperwork/forms.
At the conclusion of the visit, during checkout, Patient Service Representatives are tasked with the completion of forms and scheduling followup appointments, tests, and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

Qualifications:

Qualifications

High School Diploma or equivalent required
Minimum of 1 year clerical/office/customer service or other related experience required, preferably in a medical office setting.
Demonstrated knowledge of medical terminology preferred.
Strong computer skills preferred.

EEO Statement

Primary Location:
: NH-Portsmouth-WDH Pease

Work Locations:

WDH Pease
73 Corporate Drive
Portsmouth 03801

Job:
: Administrative Support

Organization:
: Wentworth-Douglass Hospital(WDH)

Schedule:
: Full-time

Standard Hours: 36

Shift:
: Day Job

Employee Status:
: Regular

Recruiting Department:
Wentworth-Douglass Hospital

Job Posting:
: May 21, 2024