Service Advisor - West Bend, United States - West Bend Harley-Davidson

West Bend Harley-Davidson

Verified Company

West Bend, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

West Bend Harley-Davidson

About us
The Windy City Motorcycle Company (WCMC) is a veteran-owned company that operates as more than just a motorcycle retailer. We are a team of riders, catering to other riders.

As the largest motorcycle retailer in the industry, WCMC is setting the standard and shaping the future of motorcycle retail experience.

Our teams are fueled by their passion for fulfilling dreams of riding two-wheeled, three-wheeled, and power sports vehicles, making each day at work an exciting new adventure.

If you share our passion for motorcycles, then come join us by rolling on the throttle

Pay:
Base + Commission

Job Summary

As a
Service Advisor, you are the main point of contact for customers looking to get their bikes serviced at our dealership.

You are the liaison between our customers and service technicians.

Duties Include:

Ensure customer service by working with customers to determine their motorcycle issues/problems and develop ongoing relationships
Inspect bikes to identify and verify service needs
Work closely with service technicians and explain pricing details of repairs with customers as needed
Sell additional services by pointing out service specials or additional work needed
Assign service jobs to technicians based on skill level and current resource utilization
Keep customers in the loop on their repairs and communicate when it is ready for pickup

What we offer:

Pay plans with endless potential
Annual income increases
Flexibility
Opportunity for growth within the company
Generous employee discounts
Paid training and time off
Business casual dress code
Health, dental, vision, and life insurance and savings accounts
401k plan with a company match
A fun environment

What we live by:

We welcome all to come as they are_
We believe life is best lived on two wheels_
We walk in the boots of those we serve_
We find our strength in unity_
We fight the good fight always_
Windy City Motorcycle Company is an equal employment opportunity employer. We welcome all to come as they are_