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    Service Coordinator - Honolulu, United States - Home Instead - Honolulu, HI

    Home Instead - Honolulu, HI
    Home Instead - Honolulu, HI Honolulu, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Are you a CNA looking for a career move? Do you have excellent communication and customer service skills? Have excellent computer skills and have a passion for staffing in a face paced office enviroment. If so, we would love to talk to you about our opportunity.

    Objective:

    The Service Coordinator is expected to perform a variety of duties in the area of client services and CAREGiver supervision. Match up our CAREGivers with Client's schedules and needs.

    License/Certification:

    • CNA (Required)
    • Driver's License (Required)

    Responsibilities include but are not limited to:

    • Reflect the core values of Dasher Corporation (d.b.a. Home Instead #727, an independently owned and operated franchise).
    • Utilizing past experiences and CNA training, develop and manage our clients plans of care using non-medical services within Home Instead scope of practice.
    • Be a Team Player.
    • Develop and maintain positive relationships with all clients through quality assurance (QA) visits, phone calls, cards/special events.
      Conduct QA visits with clients in person or over the phone according to QA frequency guidelines and conduct follow up as necessary.
    • Monitor, mediate, and log both client and CAREGiver activity, and follow up on CAREGiver assignments and client service.
    • Counsel CAREGivers on quality concerns after client visits.
    • Conduct client/CAREGiver introductions/training, and personal care training as scheduled.
    • Enter and maintain accurate client and CAREGiver schedules and records in our software system.
    • Maintain regular attendance to the office to execute job responsibilities.
    • Demonstrate open and effective communication with franchise owner, colleagues, and CAREGivers.
    • Education/Experience Requirements:
    • High School diploma or equivalent.
    • Active CNA license (or able to be renewed).
    • A minimum of 1 year professional caregiving experience.
    • Must possess a valid driver's license for at least 3 years, with a clean driving record
    • Must be adept with technology and utilization of smart phone technology.

    Job Type: Full-time

    Hours: Monday to Friday. Weekend availability

    Salary: $ $20.00 per hour

    Benefits:

    Dental insurance
    Health insurance
    Paid sick time
    Paid Holidays
    Paid training
    Vision insurance

    Feel free to check out our TikTok (@Home_Instead_Honolulu) and Instagram (@HomeInsteadOahu)

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