- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Analyzes Store reports to evaluate controllable expenses and overall Store performance.
- Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of Associates to meet business objectives.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
- Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
- Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
- Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
- Ensures compliance with Ross personnel policies and procedures.
- Manages Associate Relations issues, consulting with the District Manager as needed.
- Ensures compliance with all State, Local and Federal regulations.
- Leads all expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Ensures all Associates understand and can execute emergency operating procedures.
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
- Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Represents and supports the Company brand at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
- Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
- Five or more years of Store management experience in a retail environment.
- Must maintain a high level of Customer service.
- Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
- Ability to train, coach and develop Associates at all levels.
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
- Fluency in English.
- Must exercise considerable independent judgement and discretion.
- Ability to work evenings and weekends.
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Certain assignments may require other qualifications and skills.
-
General Store Manager
1 week ago
Fun Town RV Conroe, Texas, United States PermanentFun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. · As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands fo ...
-
Store Manager
12 hours ago
PPG Conroe, United StatesAs a **Store Manager**, you will empower your team to achieve outstanding operational results, while delivering outstanding customer service. PPG Paints is hiring a motivated Store Manager. You will report to the Regional Manager and work on-site 100% of the time in Conroe, TX. · ...
-
Store Manager D202 CHICAGO Clark St
3 weeks ago
Michaels Stores Conroe, United StatesStore Manager D CHICAGO Clark St page is loaded **Store Manager D CHICAGO Clark St** · **Store Manager D CHICAGO Clark St** · locationsChicago-3131 N Clark St time typeFull time posted onPosted Yesterday job requisition idR Store - CHI-GENEVA, IL**We're here for the Makers Come ...
-
General Store Manager
2 weeks ago
Fun Town RV Conroe, United StatesJob Description · Job DescriptionFun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. · As Texas's largest RV Chain, we provide excellent customer service and ...
-
Store General Manager
1 day ago
Petco Conroe, United StatesCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we wor ...
-
Store Manager
2 weeks ago
Sonic Drive-In Huffman, United States Full timeMain Responsibilities of a Store Manager · Responsible for every aspect of everyday supervision of store outlets · Responsible for resources management · Takes care of stock, staff, and sales management · Store Manager Job Description · We are looking for an experienced and skill ...
-
Store Manager
1 day ago
Fairfield Woof Gang bakery Cypress, United StatesJob Description · Job DescriptionStore Manager · Why Woof Gang Bakery Fairfield? · At Woof Gang Bakery Fairfield, we love what we do. Our furry friends mean the world to us. Passion and care for animals are at the core of everything we do. Grooming with love since 2007, we take t ...
-
Eclipse Solutions Walker, United States InternshipSHIPPosition: Internship · Start Date: Immediate · Duration: 4 to 6 months · Company: Peek & Cloppenburg B.V. & Co. KG, Düsseldorf · Contact Person: Lisa Schaal · Location: Walker ...
-
Assistant Store Manager
4 hours ago
Cost Plus World Market The Woodlands, United StatesWho We Are · For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortmen ...
-
Assistant Store Manager
2 weeks ago
Pet Supermarket Cypress, United StatesLocation: Cypress, Texas · If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team Our Assistant Store Managers possess some of the ...
-
Store Sales Manager
2 days ago
LaserAway Spring, United StatesJob Description · Job DescriptionJob Title: Store Sales Manager · Location: Woodlands, Texas · Department: Sales · Reports to: Regional Sales Director · Why LaserAway? · At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefi ...
-
Assistant Store Manager
2 weeks ago
The Buckle Humble, United StatesSummary · Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recrui ...
-
Retail Store Manager
1 week ago
AtascaVapes Humble, United StatesJob Description · Job DescriptionWe are seeking a Store Manager to join our team at AtascaVapes You will be responsible for overseeing and coordinating the activities of the retail sales team. Our pay is hourly plus commission on hardware sales and we run a 2-week pay period of 4 ...
-
Assistant Store Manager
4 hours ago
Francesca's Collections, Inc. Cypress, United StatesLocation: 29300 Hempstead Rd Cypress, Texas 77433 · Employee Type: Regular · We offer a creative and friendly environment with plenty of opportunity for advancement. · Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique ...
-
Store Manager
3 weeks ago
Ross Stores, Inc. Huntsville, United StatesRoss Stores - 249 B IH 45 S [Store Supervisor] As a Store Manager at Ross Stores, you'll: Be responsible for all aspects of Store operations; Ensure that Company standards and best practices are consistently met; Staff, train and develop leadership team; Recruit, train and develo ...
-
Anesthesia Tech, PRN
6 days ago
Houston Methodist The Woodlands Hospital The Woodlands, United States PRNAt Houston Methodist, the Anesthesia Technician (AT) position provides support to the anesthesia providers and other members of the interprofessional health care team and is directly involved in patient care before, during and after procedures. This position assists with anesthes ...
-
Store Manager
2 weeks ago
GPM Investments LLC Walker, United StatesJob Description · Job DescriptionOverview · Join Our Expanding Team and Lead the Way to Success · Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Sto ...
-
Convenience Store General Manager
2 weeks ago
Exxon Mobil Hooks, United StatesJob Description · Job DescriptionWe are a Family oriented, well-established organization seeking an experienced Convenience Store General Manager to join our rapidly growing Team · Benefits Offered: · Quality of Life in a fun, well balanced work environment with No Overnight Shi ...
-
Store Manager
1 week ago
Eclipse Solutions Walker, United StatesJoin the ba&sh family and embark on a brilliant career as a Store Manager. In this role, you will lead, supervise, and develop a dynamic sales team. You will represent the company and take on key responsibilities such as managing the store, driving team performance and sales, pro ...
-
Tire Service Technician
1 day ago
Discount Tire Conroe, United States Part timeLocation Address · 2245 Stoneside Rd · Overview · Tire Technician – Part-Time – Drennan Rd - Conroe · Discount Tire · 2245 Stoneside Rd · Conroe, TX, 77303 · Overview · The Tire Technician is the backbone of our success and is the first step in your journey with Discount ...
Store Manager - Conroe, United States - Ross Dress for Less
Description
Store Manager (General Manager)Locations: The Woodlands & Conroe
Our values start with our people, join a team that values you
We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Come see what's in store:
GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Organizational Development:
Expense Control:
Maintaining a Safe & Secure Environment:
Customer Service:
Personal and Store Brand:
Merchandise Processing and In-Store Marketing
Loss Prevention:
COMPETENCIES:
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
PHYSICAL REQUIREMENTS/ADA:
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
