Pbx - Relief Telephone Operator - San Francisco, United States - Grand Hyatt San Francisco
Description
Summary- At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
- This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
- This is a Local 2 union position per their collective bargaining agreement (CBA) the rate for this position is $30.64. The training rate is 75% of your salary for the first 90 days then after the 90 days are complete you will get 100% of your salary.
- Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications:
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills
- Ability to sit for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Proficient in basic computer skills
- Customer service experience preferred
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