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    Schedule Specialist - Gainesville, United States - LHC New

    LHC New
    LHC New Gainesville, United States

    3 weeks ago

    Default job background
    Description
    SummaryThe Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

    ResponsibilitiesUtilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients' needs and employee needs.

    Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
    Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.
    Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
    Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.
    Reviews Unverified Visit report daily. Communicates directly with field staff, patient care manager, clinical director as needed.
    Monitors action screen and processes all assigned tasks, coordination notes, admin tasks in a timely manner.
    Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.
    Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc.
    Communicates professionally with all employees and external contacts (physicians, referral sources, etc.

    Education and ExperienceEducation RequirementsHigh school education or equivalentExperience RequirementsMinimum one year of scheduling experience in health care setting using an online scheduling system is preferred.

    Skill RequirementsExceptional organizational, customer service, communication, and decision making skills required.
    Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits#J-18808-Ljbffr
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