Insurance Processor - Madison, United States - Rural Mutual Insurance

Rural Mutual Insurance

Verified Company

Madison, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities:

Process policy transactions by reviewing our insurance Product Line's new business, changes, and renewals based on established guidelines.
Accurately complete service requests including entering information into the appropriate computer system in a timely manner.
Work with underwriting staff to resolve coverage questions.
Answer Inquiries from Agents, Agent Assistants, Customers, and 3rd parties regarding policy or billing via various channels and respond accurately, promptly, and in a professional manner.
Maintain an acceptable productivity and quality level by working with your Manager to understand processes and procedures.
Contributes to team effort by accomplishing related tasks as needed.

Qualifications:

Two years of office experience, preferably in property and casualty insurance.
Proficient PC skills, including accurate and speedy keyboarding
Effective written and verbal communication skills, including excellent telephone skills
Ability to keep information confidential.
A team player with proven customer service experience.
Problemsolving skills.
Participation in industryrelated programs such as IIA etc. preferred.
Bilingual abilities (Spanish, Hmong, etc.) are a plus.

About Company
About Rural Mutual Insurance

What You'll Love About Rural Mutual Insurance:
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers.

We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

**We believe in a healthy work/life balance and to that end offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401k plan, and generous time off benefits.