Workforce Analytics Manager - Lake Buena Vista, United States - Walt Disney World Resort

Walt Disney World Resort

Verified Company

Lake Buena Vista, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits and build the never-before-seen Are you ready to join this team and make an impact?

The Transformation, Analytics & Strategy team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment.

We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond - driving analytical and strategic work.

We manage relationships across multiple levels of the Walt Disney World site - up to and including regular updates to the site President.

We are expected to understand complex processes from end to end and to drive value through solution design, development, and implementation.

Our sophisticated technological skills and positive relationships, make our team the partner of choice for teams both in and out of Workforce Management

What You Will Do:

Lead and contribute to the design, development, testing and implementation of Workforce Management data solutions including automation and data warehouse management to influence and support Executive and client decisionmaking and insight
Lead change management and collaboration with system and data end users to identify opportunities for new capabilities in information, analysis, and reporting on large and complex data sets
Lead troubleshooting of both data and code quality issues
Design and analyze large data sets from multiple disparate data sources (current, and new); create and present an understandable, actionable result that drives important financial, legal (labor compliance), Labor Relations negotiations, and operational decisions
Maintain an uptodate knowledge of relevant IT technologies and development methods/tools. This may involve attending seminars, training events and reading relevant journals and technical documentation. Maintain a good working knowledge of development technologies currently in use
Provide flexible, intuitive, and lowmaintenance solutions and data storytelling for complex scenarios and timeconsuming problems
Extend and enhance existing solutions through periodic review and quality control checks
Lead and train compliance and confidentiality regarding all communication, data, intellectual property, etc.
Demonstrate strong relationship management skills including but not limited to, mentoring and guiding peers and colleagues, communicating advanced analytical concepts to nontechnical audiences, and influencing and building trust with key stakeholders with a variety of objectives.
Make daytoday decisions within scope, and have an awareness of when an issue or decision should be escalated to leadership for direction or visibility

Required Qualifications & Skills:

4+ years of experience in data warehouse workspaces
Experience with data concepts like ETL, near/realtime data, data ingest, data syndication, data curation, metadata, and workflow management.
Proficiency in SQL and database management systems (MySQL, MS SQL, PostgreSQL, Oracle, Snowflake)
Experience working with data manipulation and analytical tools (R, Dataiku, SSMS, PowerAutomate, PowerBI)
Familiarity with advanced analytics (AI, Statistical Analysis, Forecasting, Optimization, Machine Learning)
Solid understanding of data engineering, database security, backup, and recovery procedures

Preferred Qualifications:

Prior Disney Experience
Workforce Management Experience
Experience with Python

Education:

Bachelor's degree in Information Technology, Computer Science, Data Science, Operational Research, Industrial Engineering or related field or equivalent experience.

Additional Information:

This job is located in Lake Buena Vista, FL

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