Customer Service Associate - Denver, United States - StarTek

StarTek Denver, United States

3 weeks ago

Description

Job Description

In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted Your expert service will position Startek as the employer and provider of choice

Why Startek?

We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement

As an employee you will receive;

Paid training and continuous development
Promotion opportunities (Startek makes every effort to promote from within)
Medical, Dental and Vision benefits after 60 days of successful employment
401K and Stock plan participation
Paid time off to enjoy time with friends and family.
We also have employee perks and discounts with both national programs and community engagement programs

What Can You Expect After You Apply?

Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.

Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.

We have a diverse set of full and part-time opportunities waiting for you What are you waiting for? Take the next step in your career and apply today

Startek is an Equal Opportunity Employer

Job Requirements

18 years of age or older
High School Diploma or GED
Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
Excellent Communications skills
Desire to actively engage and listen to your customers.
Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.

Equipment Requirements:

OS: Windows 10/11
CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency)
RAM: 8GB
Hard Drive Free Space: 5GB
Internet Speeds: 20 Mbps down/10 Mbps up (note: the PC must also be connected via an Ethernet cable to your modem or router)
Webcam
USB Headset
Second Monitor

About Us

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from "".

Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

Client Service Associate

4 days ago

Claire Myers Consulting Denver, United States

Our client is a dynamic Wealth Management Advisory firm providing high-end investment, financial planning, and tax services. They are seeking an energetic, detail-minded, and business-oriented Client Service professional who thrives collaboratively. · Responsibilities · Assist ...
Associate Service Manager

5 days ago

Tesla Denver, United States

**Associate Service Manager - Southwest/Mountain** · ????Vehicle Service????Denver, Colorado?? ID113409???? **Associate Service Leader** · Teslas Associate Service Leaders are responsible for driving excellent results in customer service and operational efficiency in our virtua ...
Sales & Customer Service Associate

1 week ago

Massage Envy Denver, United States Regular Part time

Overview · Where Better Careers Begin · Massage Envy Denver: 7218 NC 73 HWY Suite 200, Denver, NC 28037 · Do you have a passion for helping others? At the Massage Envy Denver franchise, we support and inspire you to be your best while we work together to help clients feel their ...
Customer Service Associate

5 days ago

Navy Times Denver, United States

Customer Service Associate At a glance Location: US-CO-Commerce City Posted: 02/16/2022 Closing: 03/15/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Customer Service Associate in Commerce City · **Customer Service Representative needed:** ...
Client Service Associate

5 days ago

Vectra Bank Denver, United States

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, play and work here. Recently recognized as one of the Denver Posts Top Workplaces for 2022. Vectra Bank Colorado of Client Service, Teller, Assoc ...
Office Services Associate

14 hours ago

Cetera Financial Group Denver, United States

Handle all incoming calls at the reception desk and respond to questions and/or requests in a professional manner. Manage main line voicemail; forward voicemail calls as needed. Maintain appearance of reception area. Greet guests and colleagues; prov Associate, Office, Service, R ...
Patient Services Associate

1 week ago

MEDNAX National Medical Group Denver, United States

Check out our AWESOME opportunities in The Mile High City Location: Obstetrix of Colorado, Part of Pediatrix Medical Group at Obstetrix at Presbyterian St Lukes Office- 2055 N High St STE 230 Responsibilities The Patient Services Associate is respon Patient Services, Associate, P ...
Customer Service Associate

5 days ago

Myrepublicbank Denver, United States Part time

** Customer Service Associate (Part-Time) - Northfield** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO01544 Showing 1 location **Job Details** · **Description** · **OBJECTIVE:** To always exceed Customer expectations by ensuring professional, frien ...
Client Service Associate

3 weeks ago

Apollon Wealth Management, LLC Denver, United States

Client Service Associate · Reports to: Director of Operations · Status: Exempt · Work Arrangement: Hybrid Role · We are seeking a dedicated and proactive Client Service Associate to join our esteemed wealth management team. The ideal candidate will play a vital role in ensur ...
Office Services Associate

3 weeks ago

Cetera Financial Group Denver, United States

Continuous process improvement with the goal of making things more efficient and providing a better experience for our advisors/client and demonstrating a mindset of owning and seeing issues through to completion/resolution. We are currently seeking a Client Support Associate to ...
Client Service Associate

3 weeks ago

Zions Bancorporation Denver, United States

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, play and work here. Recently recognized as one of the Denver Posts Top Workplaces for Vectra Bank Colorado offers our customers, and our employee ...
Client Service Associate

3 days ago

Stifel Financial Denver, United States

· Summary Under immediate supervision, Client Services Associate assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, pre ...
Office Services Associate

4 weeks ago

C&W Services DENVER, United States Full time

Job Title · Office Services AssociateJob Description Summary · This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contrac ...
Client Service Associate

2 weeks ago

Oppenheimer & Co. Inc. Denver, United States

Job Description · Job DescriptionThis is an excellent opportunity for someone starting out in the investment world and wants a career, not a job We are looking for a candidate that wants to learn and grow in this role. Primary responsibility is to initially support the team in sa ...
Underwriting & Servicing Associate

3 weeks ago

Inclined Denver, United States

Job Description · Job DescriptionThe Role: Underwriting & Servicing Associate · You'll be the frontline of exceptional customer service for Inclined (line of credit) loan products, ensuring a smooth and seamless experience for our clients. Key responsibilities include: · Line of ...
Client Services Associate

3 weeks ago

Public Trust Advisors Denver, United States

Job Description · Job DescriptionSalary: $55,000 - $60,000 /yr (DOE) · Public Trust Advisors is looking for a Client Services Associate to join our Client Services Team in Denver, Colorado. Founded in 2011, Public Trust is a client-focused, independent investment advisor that spe ...
Client Service Associate

2 weeks ago

Oppenheimer & Co. Denver, United States

This is an excellent opportunity for someone starting out in the investment world and wants a career, not a job We are looking for a candidate that wants to learn and grow in this role. Primary responsibility is to initially support the team in sales, marketing and day-to-day ope ...
Office Services Associate

2 weeks ago

C&W Services Denver, United States

Job TitleOffice Services Associate · Job Description SummaryThis position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted ...
Customer Service Associate

1 week ago

Airport Retail Group LLC Denver, United States

Full Job Description · Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team · Marshall Retail Group/InMotion is looking to fill Customer Service Associate and S ...
Customer Service Associate

1 week ago

Airport retail group LLC Denver, United States

Job Description · Job DescriptionFull Job DescriptionWant to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team · Marshall Retail Group/InMotion is looking to fill Cust ...

Customer Service Associate - Denver, United States - StarTek

Description

Client Service Associate

Associate Service Manager

Sales & Customer Service Associate