Workplace Experience Coordinator - West Hollywood, United States - CBRE

CBRE

Verified Company

West Hollywood, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Workplace Experience Coordinator

Job ID

Posted

13May2024
Service line
GWS Segment
Role type
Fulltime
Areas of Interest

Administrative, Customer Service

Location(s)
Hollywood - California - United States of America, North Hollywood - California - United States of America, West Hollywood - California - United States of America

About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to varioussized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and coworkers. Provide solutions in a professional customer servicedriven manner.
Organize and manage onsite events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow propertyspecific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

High School Diploma or GED with up to 2 years of jobrelated experience.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.

Equal Employment Opportunity:
CBRE is an equal opportunity employer that values diversity.

We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.-
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

If you have questions about the requirement(s) for this position, please inform your Recruiter.
Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual wellbeing, personal productivity and organizational effectiveness through peopleled, technologyenabled services.

Put simply:
our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most.

Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

- **Find out more