- Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order to Cash functionality within West Frasers various lines of business
- Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business
- Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed
- Training of business users on Order to Cash applications and configurations
- Participate in the development process in a support role through the software product lifecycle.
- Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
- Contributes and participates in the successful rollout of JDE enhancements
- Triage reported defects and document root cause analyses to avoid production service interruptions
- Assist Business with month-end, year-end closing procedures
- Periodically check and fix issues that come up in integrity and reconciliation reporting
- Review and make recommendations for application of JDE system patching or updates
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
- Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
- Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts
- Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues
- Manage assigned tickets and work packages using ServiceNow and JIRA
- Bachelor's degree, or equivalent experience
- 5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
- Experience in design and implementation of JDE modules
- Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
- Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes
- Solid understanding of end-to-end financial concepts, including but not limited to autopay, 2- and 3-way invoice matching, voucher creation, and financial reporting
- Experience with business process analysis and follow through improvement implementations
- Experience working within manufacturing facilities and with manufacturing staff on design and implementation of software initiatives
- Oracle Transportation Module (OTM) experience is strongly preferred
- Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
- Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
- Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
- Experience with ServiceNow, JIRA software
- Oracle E-Business Suite experience considered an asset
- Strong interpersonal communication skills
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IT Business Analyst - Memphis, United States - Trisian-Global Consulting LLC
Description
About the job IT Business Analyst - JD Edwards
Trisian-Global Consulting is seeking an IT Business Analyst with JD Edwards experience for a full-time permanent position. This is on-site in Memphis, TN. The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, and shipping to determine their requirements and collaborate with the technical teams to facilitate the changes.
Responsibilities include:
