Medical Assistant - Tucson, United States - El Rio Community Health Center

El Rio Community Health Center

Verified Company

Tucson, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Schedule to be determined.

JOB PURPOSE:

The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients.

In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management.

This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health.

An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution.

The primary goal of the El Rio Health Medical Assistant is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

Essential Job Functions:

Completes all clinical and nonclinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance.
Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process:
documenting all the information

- patient responses to inquiries
- actions into the patient's Electronic Health Record (EHR)

Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures.
Anticipates, identifies, and responds to the needs of the patient based upon the patient's reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results.
Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions.
Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient's Electronic Health Record (EHR) and submitted for processing within the defined period.
Completes all administrative and nonclerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities.
Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis.
Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant.
Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees.
Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team.
Demonstrates at all times a professional attitude and acceptable job performance for all clinical and nonclinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership.
Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non

- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant.

Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient's compliance with scheduled appointments and/or treatments.
Documents communication efforts with the patient in in the patient's Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures.
Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees.
Adheres to Heal