Jobs
>
Des Moines

    Customer Support Representative - West Des Moines, IA, United States - Farm Bureau Financial Services

    Default job background
    Description
    Customer Experience Representative I Are you passionate about delivering excellent customer service and are customer focused? Would you like to join a company that cares about employees, has a competitive pay scale, and invests in you through continued training and education? If so, this Customer Experience Representative opportunity may be a great fit for you

    Who We Are:

    At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected.

    We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take.


    What You'll Do:

    If you're passionate about helping others, we may have the perfect opportunity for you to be a part of our effort to protect the livelihoods and futures of our customers.

    Our ideal candidate is team oriented and highly motivated, projecting a positive image of Farm Bureau by providing exceptional first call resolution service to our agents, and customers from our inbound contact center.

    Areas in which we provide service include billing assistance, policy service, system support and professional response to inquiries.

    Maintaining professional and productive relationships with our agency force, customers, and internal departments to ensure the aims and objectives of Farm Bureau are achieved is imperative, as well as providing them a standard of service that results in a consistent, positive experience by focusing on the relationship at each interaction.

    Strong customer service skills are required, including solid verbal communication and business professional writing skills.
    Strong computer skills are required in order to quickly learn our multiple systems. MS Office is preferred.
    During training, hours are 8am-4:30pm for the first approximately 10-12 weeks. Then, your schedule after training may vary based on business need - to be determined. Your assigned shift will be between 8am - 7pm Monday through Friday with a prescheduled designated weekend rotation.

    We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.

    We also offer paid time off, including holidays and volunteer time and teams who know how to have fun. Add to that an onsite wellness facility and cafeteria. If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities and offers great benefits, we invite you to apply today

    At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.

    Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

    We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.



  • Randstad North America, Inc. Des Moines, United States

    Randstad is hiring several Support Representatives for a large financial institution in the West Des Moines area If you have at least 2-4 years of customer contact experience while working in the financial services and or banking field, please consi Support, Representative, Retai ...


  • Randstad Des Moines, United States

    Randstad - JobID: support-representative_des-moines [Customer Service / Call Center] Randstad is looking to fill several Support Rep positions for our reputable, established client. These are immediate openings and include permanent and temporary positions for full-time and part- ...


  • Randstad Des Moines, United States

    Randstad - JobID: support-representative_west-des-moines [Customer Service / Call Center] Randstad is looking to fill several Support Rep positions for our reputable, established client. These are immediate openings and include permanent and temporary positions for full-time and ...


  • Randstad USA Des Moines, United States TEMPORARY, Full time

    Randstad is hiring several Support Representatives for a large financial institution in the West Des Moines area If you have at least 2-4 years of customer contact experience while working in the financial services and or banking field, please consider applying today Pay: $27.82/ ...


  • DXC Technology Des Moines, United States

    Job Description: · DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest compani ...


  • DXC Technology Des Moines, United States

    Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies a ...


  • DXC Technology Des Moines, United States

    **Job Description:** · At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process ...


  • Aureon West Des Moines, United States

    Job Responsibilities: Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each ...


  • Kelly Services, Inc. Johnston, United States

    #8216;At Kelly, were passionate about helping you find a job that works for you. How about this one? Were seeking a Customer Support Representative to work at John Deere in Johnston, IA. With us, its all about finding the job thats just right. S Representative, Support, Technical ...


  • Rose International Johnston, United States

    Date Posted: 04/23/2024 · Hiring Organization: Rose International · Position Number: · Job Title: Customer Support Representative II · Job Location: Johnston, IA, USA, 50131 · Work Model: Onsite · Shift: 8hr 2nd shift · Employment Type: Temporary · Estimated Duration (In ...


  • ICONMA Johnston, United States

    Provides responses and/or solutions to customers, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. · Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and ...


  • ICONMA Johnston, United States

    Provides responses and/or solutions to customers, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. · Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and ...


  • Cerebral Staffing, LLC Urbandale, United States

    Join Cerebral Staffing, LLC on site at our client John Deere in Urbandale, IA as a Customer Support Representative II · Location: Urbandale, IA - Hybrid · Durationof Role: 3+ years · Pay: $18.26 / hourly · Hours: Candidates must be able to work shifts during our business hours ...

  • Aspen Dental

    Dentist – DDS

    19 hours ago


    Aspen Dental Des Moines, United States Full time

    This opening is a lead dentist role, Managing Clinical Director. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development traini ...


  • Cerebral Staffing, LLC Urbandale, United States

    Job Description · Job DescriptionJoin Cerebral Staffing, LLC on site at our client John Deere in Urbandale, IA as a Customer Support Representative II · Location: Urbandale, IA - Hybrid · Durationof Role: 3+ years · Pay: $18.26 / hourly · Hours: Candidates must be able to work sh ...


  • Apex Solutions Des Moines, United States

    Customer Service Representative (m/f/d) For the location of Frankfurt (Oder), we are looking for: CUSTOMER SERVICE REPRESENTATIVE (30 HOURS/WEEK) We are currently seeking to strengthen our customer service team with employees (m/f/d) on a temporary basis for one year. However, we ...


  • BlueNova Industries Des Moines, United States

    Location: 70372 Stuttgart / Bad Cannstatt | Type of contract: Full-time/part-time, permanent | Job ID: 819839 · What you will be doing with us: · You love it when your guests feel comfortable and you can give them your full attention? With ease, you convey to our customers in sal ...


  • Kelly Services, Inc. Johnston, United States

    Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Support Representative II to work at John Deere in Johnston, IA. Sound good? Take a closer look below. Were here to help you find someth Representative, Support, Customer, ...


  • US Tech Solutions Johnston, United States

    Role: Customer Support Representative II · Duration: 36 Months · Location: Johnston IA · Onsite, second shift position. · SPECIAL CONSIDERATIONS: Must be able to work second shift with weekend hours. New-hire training will take place M-F, 8am-4:30pm and will consist of 2-3 we ...


  • Three Point Solutions Johnston, United States

    Job title : Customer Service Representative II · Client : Heavy machine manufacturing company · Duration : 3 years contract role · Location : Johnston, IA 50131 · Shift : 2nd shift · Job description: · Provides information/solutions as frontline support to channel partners/ ...