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    Director of Operations - Buffalo, United States - Arcaindustries

    Arcaindustries
    Arcaindustries Buffalo, United States

    1 week ago

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    Description

    Position Title:
    Director of Operations

    Position Type:
    Full-Time (40 Hours)

    Job Level:

    70

    FLSA Status:
    Non-Exempt

    Pay Rate (Salary):

    $95,000 – $125,000
    What is Remix Logistics?
    Remix Logistics provides cutting edge e-commerce fulfillment solutions. Our clients have access to quicker and
    cheaper shipping rates, on-demand support, best in class technology, and customizable fulfillment solutions
    that exceed customer expectations. We make shipping easy and that's why some of the fastest growing
    e-commerce companies continue to grow with us. What makes Remix Logistics unique is a partnership approach with our clients that builds trust and loyalty at
    all points of the supply chain.

    Our clients are able to rely on Remix Logistics to handle everything operations-related, while they focus on their brand and drive sales growth.

    What is our Director of Operations Role?
    As a Director of Operations, you will play a pivotal role in optimizing the efficiency, organization, and
    productivity of our warehouse and business operations. You will be responsible for overseeing the day-to-day
    activities of our warehouse team with key responsibilities including; team leadership, inventory management,
    process improvement, hiring and training, resource management, performance monitoring and budgetary
    oversight.

    Here is our vision of the ideal candidate:

    • Have an outgoing personality and thrive in a high-energy/fast-paced environment.
    • Highly organized and can easily adapt to change.
    • Very strong verbal and written communication skills.
    • Can think on your feet in a conversation- ask and answer questions with ease.
    • Great at finding ways to motivate yourself and your teammates- team culture and momentum is how our
    team thrives

    • Extremely comfortable with a computer, learning new programs and skills.
    • Have a "never stop learning" mentality and can apply it daily.
    • Have had 1-2 years of experience in customer service, or other related fields or experiences.

    Position Responsibilities:

    • Oversee day-to-day operations of the warehouse, including receiving, storing, and order fulfillment.
    • Develop and implement strategies to optimize warehouse efficiency, productivity, and accuracy.
    • Maintain inventory accuracy through regular cycle counts, audits, and reconciliation procedures.
    • Ensure compliance with safety regulations and company policies to create a safe working environment for
    all warehouse staff.

    • Train, motivate, and supervise warehouse staff, including setting performance objectives, providing
    feedback, and conducting performance evaluations.

    • Collaborate with other departments such as logistics, procurement, and customer service to ensure
    seamless operations and timely order fulfillment.

    • Implement and enforce standard operating procedures (SOPs) to streamline processes and improve
    workflow.

    • Utilize warehouse management systems (WMS) and other software tools to track inventory levels, monitor
    stock movements, and generate reports.

    • Lead company's technology integrations including configuring and managing connections and providers of
    APIs, EDI, and related systems.

    • Manage vendor relationships, including coordinating inbound and outbound shipments, resolving
    discrepancies, and optimizing freight costs.

    • Identify areas for continuous improvement and implement corrective actions to address operational
    inefficiencies.

    • Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory
    turnover, and take proactive measures to meet or exceed targets.

    • Prepare and analyze reports on warehouse performance, including productivity metrics, inventory levels,
    and operational costs, and present findings to senior management.

    General Requirements/Qualifications:

    • 5+ years of warehousing or related experience.
    • 5+ years of using warehouse management software.
    • Managed teams of 25+ employees.
    • Attention to detail.
    • Ability to move/lift 50 lbs. unassisted.
    • Ability to adapt to a changing environment.
    • Ability to work independently and in a group setting.
    Job Features

    Job Category

    Business Leadership, Operations
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