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- Communicate clearly and effectively
- Demonstrate excellent attention to detail when entering client data
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client care coordinator - Mountlake Terrace, WA , USA, United States - MINDFUL SUPPORT SERVICES
Description
Job Type:
Full-time; In-Office; hiring multiple candidates for this position as our company grows
Salary:
$21.00 per hour
This position is worked at our Mountlake Terrace office, but will be moving to our newest Northgate office in July 2024
Benefits:
Who We Are:
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? You've come to the right place You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices.
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it.
We encourage you to apply if you have had customer service experience in ANY fast-paced industry
About the Role:
This role is internally called Client Support Specialist and serves as the initial contact for new client intakes and appointment scheduling.
They are trained to pair new clients with the provider that best fits their needs and build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies.
Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive teamResponsibilities:
