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    Technical Services Engineer - Phoenix, United States - Honeywell

    Honeywell
    Honeywell Phoenix, United States

    3 weeks ago

    Honeywell background
    Description
    Design solutions to drive safe living and quality of lifeJoin a team recognized for leadership, innovation, and diversity.
    Honeywell's Global Technical

    Operations In-Service Engineering (ISE) team has an exciting opportunity for a Sr.

    Application Engineer/In-Service Engineer for Propulsion (ISE), to support the

    HTS900, CFE738, and ATF3 engines. If you have a passion for customer service and youre looking for a challenging leadership opportunity,

    this is it.
    The ISE Senior Application

    Engineer is primarily responsible for exploiting Honeywell data and analytics to constantly evaluate and proactively identify potential issues, create technical work arounds or alternate

    solutions and drive resolution before they become major issues for

    customers.

    You will drive the initial data collection, investigation scoping, and lead the technical investigation at a component and systems level.

    You will

    work with Engineering and Technology (E&T), and other personnel in Customer and Product Support(C&PS) to identify and recommend Near Term

    Solutions for customer issues with our equipment, and to lead the investigation through the

    presentation phase of the In-Service


    Resolution Process (IRB) Gate 1.Apply engineering knowledge, tools, and principals to develop new innovative systemsGrow and develop your technical knowledge in a team-based culture focused on innovation and customer satisfactionDrive continuous improvement and lead change in a premiere organizationKey Responsibilities30% Technical Consultant20% Customer Support10% Working with cross functional teams25% Technical Issue Resolution15% TravelU.S.

    PERSON REQUIREMENTSDue to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

    YOU MUST HAVEBachelor's degree in engineering or science with 5+ years of experience demonstrating in-depth technical knowledge of Honeywell turboshaft and/or propulsion engines including aircraft interface / interaction.

    Must be able to wear safety shoes and glasses (when required), follow ESD guidelines, work in a lab, production, or repair & overhaul area to for example, accomplish witness engine teardowns for special investigations.

    Must be able to deal with unhappy customers and defuse challenging situations.
    WE VALUEExtensive direct engineering and/or technical experience with propulsion engines, Aerospace components, mechanical or platform systems.
    Some experience interfacing with internal/external customers.
    Familiarity with Sales Force (SFDC)Program Management experienceStrong customer service mindsetAbility to proactively evaluate circumstances and drive resolution of issuesSelf- motivated, results oriented and able to lead a team with little or no management oversightStrong interpersonal skills with ability to work independently, as well as part of a teamStrong verbal and written communication skill with ability to positively influence othersAdditional Information


    JOB ID:

    req445359Category:
    EngineeringLocation: 111 S 34th St.,Phoenix,Arizona,85034,United StatesExemptEngineering (GLOBAL)Honeywell is an equal opportunity employer.

    Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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